Staff was very helpful and polite. Needs to be updated. You can feel the springs in the mattress. Sorrento was my favorite town so far. It it a little out of the way but a bus stop is directly in front of the hotel!

The decoration of the hotel lobby and restaurant and its view was amazing, breakfast was great and almost everything you would want for breakfast was available. Staff were friendly and kind.

Everything was tired. The carpet on the outside stairs was falling off. The first room, before I requested an updated room, was so bad that I could not shower. Breakfast was all prepackaged meats, cheeses, and breads, with no effort to remove them from the packages for presentation.

Property location is nice. Staff are very nice. Great views from the room balcony, can’t beat that. However, it is very dated and tired looking. Breakfast was basic…nothing hot, only bread, a couple of baked goods, granola, yogurt and strawberries. Easy to catch the bus but it is 15 minutes from center of town.

Very enjoyable & helpful staff. The view was incredible! The breakfast was delicious and dinner in the restaurant was exceptional!

Affordable, great panoramic view of the gulf of sorrento, great breakfast and friendly front staff. Rooms are a bit outdated but cozy. Located about a 10 minute drive to downtown Sorrento. Perfect location if you rent a car.

The hotel is a bit tired we had a room for 3 and extra bed needs a new mattress. You can feel the springs. The view is amazing. Bus stop right there very convenient. The lady that greeted me seemed a bit rigged but the man we met later was especially friendly. They have a restaurant and we never ordered off menu they were amazing on accommodating us staff in restaurant is top notch. Laundry is closed for season so that wasn’t good. Not taking my laundry on a bus to town and back. Bus to Sorrento was easy and access to Capri as well. Location is great. Hotel needs a refresh and rooms are bland and tired. Again restaurant staff and the owner were wonderful.

The hotel is in two section divided by a narrow road with curves .We were in section accross from main building where the restaurant is.You have to be very careful crossing as traffic could come and the people dont drive slow.The breakfast is the same every day mainly pastries fruit cereal bread and cold cuts.This was bothersome. We ate dinner which was amazing.The owners are friendly . Apart from these two main complaints i still give it an ok rating.

This is a wonderful place to stay with a fabulous view of Capri and Naples from your balcony and throughout the property. The buffet breakfast is great with lots of good food and selection to start your day. The evening meal is great Michelin Star dining experience. The rooftop deck with sun lounges and hot tub was fabulous. This family run hotel of four generations and 116 years was a lovely place to stay in the Sorrento area.

During our stay , the rooms were clean and they were kept clean for our entire stay. The only negative thing I can mention was the included breakfast . There was a good selection of food from what we saw but unfortunately at 7:30 am there was hardly anything left , the replenishing service was horrible. There was only 1 staff member during breakfast. Many times we asked for coffee and waited at least 10 min. but when food such as croissants were depleted you waited at least 30 min for replenishment and when you asked I felt like you bothered them. Unfortunately I would understand if it was winter and slow season but Sorrento was packed this year. They definitely need more staff At any one time I only saw 2-3 people ( staff )

Loved the hotel and the fabulous view in the hotels. Staff was friendly and great.

Beautiful hotel but needs some update. Staff, food and view are amazing. A bit of travel by bus 008 to and from Sorrento train station.

The views are priceless the terrace is outstanding Our room had the view of the island of capri and the volcan Vesuvius, the restaurant is unique, you make memories there. the staff and owners are Very Profesional!!!

The place has a lovely view, and a wonderful restaurant. We loved the

The hotel over 100 years old, the room is small, but clean. It has convenience store and a beautiful restaurant with good sea view. The breakfast is the best during our trip.

Excellent service. Very familiar

Beware the wicked witch of Sorento! But god dayum! Her family make the best meal i think we had in our entire stay in Italy! If you stay here and don't eat here, youre missing out.

Everything was OK the parking limit spaces communication

Did not like this place at all very far from city center

Not accessible to beach area