9.0
Exceptional
From 91 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.0

Service and Facilites

9.4

Traveller Reviews Hotel Crocus

Number of reviews per page
20
40
Top reviews
Pawel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very nice and quiet place to stay
Robert
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The exterior and location are great, but the rooms are dated. The pool and Spa are very good. I'd recommend it to families.
Agnieszka
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

I have paid for a upgrade for my room
Ewa
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Excellent location, personnel, cuisine.
Cezary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Pomocny personel dobre sniadania czyste pokoje. Chetnie wrocimy w przyszlosci.
Ewa
icon-Leisure
Leisure
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Location was excellent--near the hiking trails and away from town noise.
Jolanta
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Professional staff. excellent breakfast
renata
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

It was very picturesque, very nice setting
Ewa
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Excellent location, good restaurants close by, handsome interior
Adrian
10.0
/10
Reviewed 201 week(s) ago

Hotels.com verified review

Everything was fine, clean hotel, swimming area as well, basically nothing to complain really. If I would be picky I would say that the furniture was classic and there was no queen size bed but two beds joined. The staff so nice and helpful made our short stay really pleasant.
Jakub
10.0
/10
Reviewed 210 week(s) ago

Hotels.com verified review

Wszystko by było idealnie gdyby nie to ze na śniadaniu w pewnym momencie z czterech ciepłych dań (parówki, jajecznica, bekon, naleśniki) dostępne było tylko jedno a panie które zamiast sprawdzać czy czegoś nie brakuje stały i patrzyły się nie wiem na co. Poza tym wszystko ok. PS. Jeszcze parkowanie 30zł dla gości hotelowych to trochę za dużo
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

Hotel was lovely, staff too, the parking was excellent, swimming pool,sauna, hot tub, steam room all amazing. The only negative I could find was that the hotel was located a good 20 minutes walk from the center of Zakopane.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

Location ,very clean, nice room best spa ,friendly staff
Verified traveler
10.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

Excellent service (the staff had this no-problem attitude - super positive) and fantastic free breakfast. No negatives. Rooms were not over the top but very clean, cozy and comfortable.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

Restaurant was lovely and well worth a visit great location
Verified traveler
10.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

Beautifull hotel very close to city centre and Mountains. Staff is proffessional and very helpfull always try best to make You feel like You are most important as customer. Hotel’s SPA is the place worth of recommending for man and woman. Well quolified and proffessional staff will take a good care of You while You can relax. They also use the best quality cosmetics. I was very sad to leave this fantastic place !
Read More
Janet
8.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

Beautiful reception area and clean rooms, but the beds could have been a little bit more comfortable. I absolutely loved the heated floor in the bathroom, but the shower was weak and you had to squeeze against the shower wall to take your shower. Most of the staff are very helpful and friendly.
Paul
8.0
/10
Reviewed 390 week(s) ago

Expedia Group verified review

Room a little bit "old" in compare to hall but everything very clean and tasty
Verified traveler
8.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

Heading to Krakow for a wedding my partner and I decided to head to the mountains and get a hike in the day before. I chose the hotel as the photos made it look like it was in the middle of nowhere, its not. However, we had a room at the back of the hotel and all we could hear was the stream at the back which was lovely. Walking from the hotel you can quite easily get to the main street with all the restaurants and also to the mountains. We walked from the hotel up Kasprowy Wierch (20km round walk with a 1000m elevation from the hotel) which has the most amazing views. Suggest starting earlier than we did as it gets busy
Read More
Gabriel
10.0
/10
Reviewed 486 week(s) ago

Expedia Group verified review

lovelly staff, well located, celan and very well maintained
Number of reviews per page
20
40