The receptionist, Eliana, was exceptionally friendly, helpful and good fun. Room was spotlessly clean, spacious and quiet. Free REAL coffee 24 hours in lobby was terrific. Coffee machine in room a bit dodgy more than once. And room was a bit cold and didn't respond to the controls. Good, strong hot water.

Air conditioning was not working

Me tocó una avitacion muy pequeña , el baño pequeño e incómodo que con el precio resultaba demaciada alto

Clean rooms, helpful staff, good location.

Great staff and clean rooms!

Location is excellent Room is small Staff was friendly

Great place to stay with very friendly and helpful staff.

Friendly and helpful staff. Spacious, quiet and spotless room. Great location. I surely will make a reservation in the future. Thank you.

Good lighting in the room, comfortable bed, and handy fridge. 10-15 walk to Atocha station where you can also catch the airport bus. Staff was very nice. Also close to some key attractions and museums.

staff is friendly, close to the station

Clean room and friendly staff

Excellent location, we always try staying here, the hotel offers everything you need

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Quiet and safe, near train station and museums and Retiro park.

Great service, comfortable bed and great location. Unit was compact and the toilet does not have a door. However, for one night, it works.

Nice staff!

Room is basic and very clean. 6 mins walk from nearest underground station. 10-15 mins walk to Atocha station to take 203 bus to airport. Convenient location. Air-conditioning in room which was great. Reception 24 hours.

Everything went very smooth and staff was very helpful! The room felt clean and it was in a perfect area to get around.

Great location. Walk to museums, trains, metro, park. Many nearby restaurants and tapas bars. Room was clean and quiet. Helpful front desk staff.

Great location. Staff was great. Friendly and helpful. Always someone at front desk. Coffee is always available and tasty. The room was very comfortable.