Overall Ratings & Reviews Staybridge Suites SAN ANTONIO SEA WORLD by IHG, an IHG Hotel

The sofa in the room desperately needs to be replaced, the shower head came off, and the bedroom doors would not close properly. Since they are renovating, I expect there items will be addressed. They did respond to our complaints timely and professionally and the stay was great otherwise.

The service and response time.

We did not get the room we reserved the couch had holes in them and it the floor was wet from drainage. I try to speak to management about it no one would help me. Not a good experience at all. The convenience of SeaWorld being close was the only good thing.

Loved the stay front desk was very helpful and polite, we were able to check on early which was a big plus considering we had two toddlers. The breakfast was good and even had social night during the weekdays, offered tacos and salad, beer and wine on a Tuesday. We were right down the street from sea world, could see the park from our windrow. The sofa bed does need mattress that fits, the one we had was smaller therefore we used pillows otherwise you would be sleeping on metal, but everything else was wonderful, will definitely be staying on future visits

Checking staff ok. She is little rude but over all stay was good.

Most comfortable beds we have ever slept on!! Staff was extremely friendly and helpful!!

Such a wonderful stay. The staff was amazing, room was perfect, breakfast was fantastic, and the shuttle service was SO accommodating!! Definitely would stay again!!!!! If I could give 6 stars-I would!

Staff was very friendly and the room was clean. However, our room was very rundown and dated.

Very nice room, the kitchenette is great for longer stays and the view of the city is nice.

Great stay for the family. Clean with lots of amenities.

Breakfast is good

Loved the social hour

I book 2 nights on a trip to SeaWorld and let me tell you clean room staff is good and yes breakfast is good.. I would definitely stay again close to six flags and seaworld..

The hotel room was very cozy. I loved the amenities. Having a full sized refrigerator, living room separate sleeping area, etc. The breakfast was really good too. The staff greeted me at the front and was very accommodating. Much appreciated! Thank you for a great day!

Request for early check-in, granted. Nice staff. Free shuttle to Sea World.

It was very nice they were a little behind with cleaning our room we had to wait. But everyone was very friendly. I would stay here again.

Just cleanliness’s

The property was nice. Room was fine. My only complaint was the front desk staff lady from 3-11 pm on 4/12 was not very happy to be there and it was so obvious.

needs to be updated

Quiet and very close to sea world. McDonald’s very close. Easy access to highways