Great

Nice place and great staff

I was in my room An hour after I checked in and was in bed, a man entered my room with a key. I was scared and he was embarrassed. The woman at the front desk made the mistake. When I went to find out what was happening she apologized but then I was locked out of my room because the other man had the key. She had to redo the key. This is unacceptable.

Wonderful hotel. Clean. Good parking and excellent staff.

The staff at this hotel are very kind and helpful. I had to communicate with the staff to get help to get to the hotel from the Zurich HB railway station. They promptly answered all my emails and gave me directions. They also gave us some suggested activities. We took their advice and did a day trip to Pilatus ( Alps). It was fantastic!

Great staff, no a/c. 2 horrible night stay. Super hot.

The hotel is perfect for a Zurich stay. We had a 5 year old and there is a decent playground down the street. The staff was wonderful. I literally got a brush stuck in my hair as I was preparing for a presentation at U Zurich. My family was out and the staff patiently got it out of my hair. Very pleasant breakfast. No air conditioning but it cools off in the evening.

Stayed here for 3 nights with my daughter when we visited Zurich. The location was close to a tram stop and the metro so getting to downtown Zurich was easy (once you got the connections figured out). They were also only a 20ish minutes tram ride from the airport. We also really enjoyed that they were city near the city and the country. They had bicycles that we borrowed for a couple of hours (complimentary!) and rode to a nearby town. Bike paths were amazing and we got to see a different side to Switzerland. Most of the staff were super helpful 4 out of 5 stars there. There was one lady that was not very friendly or helpful but the others made up for it. Room was just what we needed! No AC but they did provide a fan and the windows opened to get the cooler night air temps. Overall I would recommend this hotel to others if you are looking for a reasonably priced hotel near Zurich!

Only stayed for 2 nights, the pillows were way too soft, if we’d stayed longer I would have asked for extra pillows. The breakfast was ok ,

Wonderful stay for two nights. Very helpful staff. Great food, good location and nice room.

Room was clean and area was quiet

Just a nice modest hotel, free parking and easy access, close to the airport. Best if you have a car

Parking not applicable

Packing was easy and secure

Swimming pool advertised but there wasn’t one!

The staff was friendly and the room was very clean! Very close to the main train station, super convenient.

Unprofessional staff when checking in. The hotel is made up of more than one building and I was in a building with no lift. I am not sure how this works for people with a lot of luggage.

Very pleasant experience, the staff was friendly, professional and efficient! The hotel was clean and close to trains and buses.

Loved my stay and the breakfast was delicious!

A very affordable option for an otherwise very expensive city! Ideal for short business trips or those on a walking holiday. Clean, comfortable rooms. It's definitely the budget and of the Sorell collection of hotels but still has a few trademark perks like Rituals toiletries and a pillow menu.