Capital Plaza Hotel

Explore Capital Plaza Hotel
8.4
Very Good
From 230 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

7.8

Service and Facilites

8.4

Traveller Reviews Capital Plaza Hotel

Number of reviews per page
20
40
Top reviews
Cristian
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Good location, easy to walk to most places . Accesible via taxi everywhere.
Aleksandra
icon-Business
Business
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Rooms a little dated and bathroom in need of regular maintenance (descaling the shower head, shower was also leaking badly) but very comfortable bed, clean and spacious. Missing an electric socket near the bed to charge the phone. Breakfast was very good, multiple food choice, also good food in the restaurant (are there multiple times). Overall good experience as the location was very convenient for the office at Metropolis building.
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Lily
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The stay was really disappointing, the room was dirty and the shower was broken and we escalated it to staff twice and nothing was done. Housekeeping just kept leaving it. The reception was not bothered, the location was okay but the stay was unpleasant.
Ashley
icon-with Partner
with Partner
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Lovely friendly, helpful, attentive staff, in all areas of the hotel. Nice room and having access to parking was a saviour in such a busy city. Accessible to sll tourist attractions. Good price 👍
ALEXANDRA
icon-Business
Business
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

The Hotel needs improvement ,lack of customer service, no air conditioning,breakfast staff rude
Carmen Elena
icon-Business
Business
8.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Big room and very comfy bed, slept very well. Still, there was a party in the mezzanine floor restaurant on the first night, and since I was on the second floor, it was a bit too loud. If i were to come back, I would for sure ask for a top floor room. I would insist on bathroom cleanliness, there was a funky smell that didn’t go away for 3 days. There is no iron in the room, that was a surprise. Had to change plans about what to wear because of that. Overall, nice stay. The hotel offers easy acces to everything around the city Center, so have this in mind when booking.
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Colin
icon-Business
Business
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The breakfast was a major disappointment, selection was quite limited and didn't match what I was anticipating. I was hoping for a better variety. Additionally, the bathroom in my room felt outdated, and the shower left much to be desired. For a hotel of this caliber, I expected more modern amenities and better functionality.
Eric
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Nice room and good service
Christopher
icon-Business
Business
6.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

No hot water for shower. Staff visited and said just run water for 16 mins and it will be hot. Never made a difference.
Magda
icon-Leisure
Leisure
8.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

A comfortable hotel within half an hour walk to the Old Town and other attractions. Staff were polite and friendly. Good breakfast. Room was comfortable and quiet. I had some issues with water temperature in the shower, on one day had mostly cold water and on others temperature was changeable. But I would recommend this hotel.
EMAD
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Very nice
Denisa Nicoleta
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Excellent value for the money, our stay was fantastic. The staff was exceptionally friendly and went out of their way to ensure our experience was memorable. The restaurant and bar offered a wonderful selection, making our overall experience truly enjoyable.
Marius
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Clean and the staf members are great
Cristian
icon-with Children
with Children
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Very clean, brand new rooms, very good breakfast, friendly personnel, quaiet and safe.
Matthew John
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

Nice rooms and quiet, good breakfast and restaurant. Pleasant stay
simona
icon-Business
Business
10.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

Yes
Harry
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

During the heavy hours of checkin (12pm-3pm) it would be better to have more than just one receptionist. I had to wait for about 4 people in front of me before I could get checked in. I was in room 508. Very clean and a very comfort bed I slept fantastic. However the water pressure for hot water in the sink was so low it made it difficult to shave. The shower was slightly better but still had low water pressure as well. I stayed one night and was disappointed. The bar closes at 9:30 in the evening which especially for a Friday I find quite to early. On top of that when I proceeded to drink a beer (that I left the premises to purchase) at around 11 pm on the terrace the hotel security came to me and told me I could not stay there with alcohol. This to me just did not make sense and I really did not appreciate that. The breakfast is fantastic it’s not the average continental breakfast they actually had several hot items cooked perfectly along with the usual typical cold breakfast items as well. 3/5 all in all
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Gloria
icon-Leisure
Leisure
10.0
/10
Reviewed 234 week(s) ago

Expedia Group verified review

Overall was good to stay
Stefan
icon-
4.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

They tried to give me a significantly smaller single room instead of the double with king bed I had booked, when I complained, they explained they are fully booked (of course they weren't even half booked), the closest to my booking they could give me was a twin room. With really, really narrow beds. If I can say something good, it's that the place felt clean and maybe even quiet, except for the Saturday night when there was a big wedding in the hotel and you could hear that everywhere even after midnight. WiFi practically didn't exist - you could find a network with extremely weak signal (possible to catch with a laptop only), but by no means - usable. 4 stars? Only by registration. Service level - way below.
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Christopher
icon-Leisure
Leisure
4.0
/10
Reviewed 242 week(s) ago

Expedia Group verified review

They had a party that went on until 3am and the music was blasting until then with no regards for sleeping guests
Number of reviews per page
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