Overall Ratings & Reviews Shalai - Exclusive SPA and small gourmet hotel

This hotel was a "wow" all around. The photos don't do it justice: 1) The area: the town it was in is super cute. Everyone knows one another in the area. Views of Etna were incredible. Just a very beautiful region of sicily. 2) The service: the front desk helped us book a helicopter tour of etna. We thoroughly enjoyed the tour, it was fantastic! 3) Spa: Wow wow wow - beautiful turkish bath, and you get it all to yourself with the fee. My husband and I enjoyed this immensely! 4) Restaurant: Probably the best meal we had in sicily. Incredibly creative, beautifully plated dishes. Props to the chef! 5) The rooms - baroque revival, with hand painted ceilings, just amazing. Comfy beds and nice rainfall showers in bathroom.

We were wine tasting for 3 days around the north side of Mt Etna. Hotel in a great location. The town of Linguaglossa is a little slow and limited. But this was shoulder reason. Staff was excellent- eager to please and very responsive

Excellent staff, full spa including massage and a Michelin star restaurant. Also close to gateway to Mt Etna.

All rooms on the 3rd floor have no windows, mattress and linens were 3 star at best. Owner of the hotel Leonardo extremely rude, and lacks basic customer service skills.

We had a truly lovely time at Shalai. They came recommended by friends who stayed earlier in summer. The hospitality was amazing. Marta and her team were so helpful. We loved their dining recommendation and the resort itself was so well maintained and comfortable. Amazing breakfast and we used the Spa features and treatments as a special treat and we are so glad we did.Not something we normally indulge in but it was a special occasion and was well worth it- great value. We wish we could have stayed a little longer to explore the Etna wine country but are really happy we were able to visit for the time we did.

Excellent experience, great service.

Wonderful.

Very nice place to relax, small litte village, but not to far from Taormina, but you do need a car to get to places.

Friends of ours stayed at this hotel a couple of years ago for one night and recommended it. We decided to stay for three nights. It was the best decision of our trip. Our flight to Catania was delayed by 10 hours and we had a long, horrible day in the Rome airport. We arrived at the hotel very late and very tired after a stressful drive from Catania. The staff welcomed us with open arms, carried our luggage to our room, immediately asked if we would like a late dinner at their excellent restaurant, and offered to change the date and time of our planned excursion the next day. The hotel and staff remained top notch the rest of our time there - recommending other restaurants, providing excellent breakfasts, and answering other questions. Linguaglossa was a small, friendly town close to Mt. Etna. My family and I highly recommend The Shalai!

Très bel hotel dans un ancien palais. Ideal pour visiter la face nord de l'etna ou taormina. Le restaurant étoilé au guide michelin est top et le petit déjeuner vaut le détour. Chambre confortable et calme. Incontournable

Elegante struttura nel centro di Linguaglossa, facilmente raggiungibile in auto. Interni eleganti e ben tenuti. Buono il materasso e ottima la colazione. Migliorabile la manutenzione degli arredamenti della mia camera.

Un palazzo dell ottocento al centro di Linguaglossa con un servizio ottimo. Camere curate e colazione eccellente. Il ristorante dell'hotel ha una meritata stella Michelin. Servizio ottimo. Posizione strategica per andare sull'Etna

Un peu de lumière en plus dans la salle de bains ne serait pas de trop

Edificio storico molto bello e curato con un buon servizio e una Spa molto carina

Riesiges Bett, Dunkles Bad mit nur einer schwachen Lichtquelle. Die aber ausreicht um den Schlaf des Partners zu stören, wenn der andere nachts ins Bad muss. Eine Glaswand grenzt an das Zimmer und lässt das Licht durch. Die Schiebetür zum Bad ist slles andere als angenehm, denn sie ist systembedingt nicht dicht.

hôtel spllendide à recommander

Fantastic hotel, one of the best I have ever stayed at!