A lovely little hotel in peaceful surroundings. The only reason for not giving 5 stars was the amount of time the evening meal took. The staff were apologetic from the start that they were busy and short-staffed. That’s ok, but it took the best part of an hour to deliver my dessert - a lime parfait, from a set menu. In fairness the food, including the dessert, was delicious. But for most of the hour we were ignored and then, when I could get some attention, they said they would get it sorted but didn’t. Just be honest. If anyone had come back after 15-20 mins and said, “really sorry, but it’s going to be another 15-20 mins as we’re so far behind.” then I would have said “it’s ok, cancel the dessert”. Instead, they soldiered on and then took the dessert off the bill due to the delay! So they made no money on the parfait and I was no less peeved about the situation, as I didn’t plan to spend 3 hours of my evening over dinner. A lose-lose for the hotel - and me.

Great place jovial staff. Very helpful staff

Overall, a good place to stay and relax. Food was great, rooms were clean, friendly staff and ample space for parking. The only issue was with the tap in the washrooms which had very little pressure, so it will take longer to get ready.

Lovely setting in an old corn mill. The hotel is used extensively for weddings and we felt the room was somewhat tired. It also smelt strongly of cleaning products on entering. Staff were extremely friendly and helpful but there seemed to be a lot of confusion over the check-in and payments. We have hopefully only paid for the room once but were asked 3 times about payment. No problems at all with parking and we noticed there is a charging point for those with electric vehicles. Also dog-friendly in all areas.

Really enjoyed our one night stay

Superb food and excellent and friendly staff. Good value

A fantastic rustic building set amongst some very picturesque settings with well kept grounds and straight off a main road close to the village of Chard. I was checked in by welcoming and friendly staff who showed me to my room. A nicely decorated room included hot chocolate which was a bonus (most accommodation only off tea and coffee). The bathroom was nice and clean although the shower could have done with better water pressure. I took an hour long walk along the nearby country lanes and took in some lovely scenic views. There were some dining options in and around Chard as well as the Hotel itself. The bed was really comfy and provided a full night's sleep which can be hard to attain when on the road. Breakfast was fantastic with both cooked and cold options and everything was cooked to perfection. I will be sure to look at staying here again given the opportunity.

Very plesent still. The set menu, two courses for £20 was superb. Quality ingredients, presention and the taste was top notch! I will definitely stay and eat there again.

Had a beer in the garden witch was lovely, and was nice to see the water wheel turning during dinner and its nice they stop it during the nite which was blissfully quite. The food we had while there dinner and breakfast was very nice.

Great location, friendly welcome, comfortable accommodation with good service. Highly recommended.

Helpful staff, fab room, food great (when the chef's not at Peppa Pig world!), location cute, ambience relaxing. Would recommend (as long as chef's in residence!). A great find.

Excellent accommodation with restaurant. Menu high quality and good value. We originally planned to eat on only one of the nights of our stay but couldn’t resist a second sitting. Lucky with weather so we’re able to sit and have a drink by the pond. Cooked breakfast a bonus. Quiet setting just outside chard which was easy to find with ample parking

Beautiful surroundings, excellent breakfast and Sunday evening cold platter, lovely peacock called George and friendly and helpful staff. Would definitely visit again if in area.

Beautiful location, welcoming staff, quiet and clean room, great breakfast. What more could you ask for!

Had a lovely stay here , very nice friendly people, had an evening meal and breakfast Excellent home cooked food from a proper chef , highly recommend would definitely stay here again

Lovely peaceful hotel with great staff

Lovely, clean and comfortable room. All the staff were very friendly. The food in the restaurant was excellent and reasonably priced.

Excellent overnight stop ideally situated in quiet location on route back from Cornwall to Surrey. The mill is an historic building so our room and layout reflects this. We had pleasant evening meal seated next to the working water wheel and full English breakfast the next morning. All staff were very friendly and helpful

Nice historic property, staffed by a lovely helpful team. We had a good night’s sleep and a scrumptious breakfast. If I’m being super critical, the room was bordering on being tired but still comfortable and clean. Thank you guys!

Fantastic staff and the food was excellent. Will definitely stay again.