Overall Ratings & Reviews Cacique Inacayal Lake & Spa Hotel

Amazing view, great friendly staff, perfect location.

Nice waterfront property with a Great Lake view, restaurant and bar, the room is basic and dated, only 1 plug by the desk that can be used for international travelers. Friendly staff and service.

Staff were friendly but they wanted to charge extra for anything and everything. The rooms need some renovation. That said it was comfortable and we enjoyed our stay there and the area

Beautiful on the lake. Awesome swimming pool. Close enough to the center of town that we could walk, maybe three blocks. We felt safe at all times. Our room was cleaned and left spotless everyday. We loved our stay in Bariloche.

The location was great and the lake is beautiful. We had a wonderful view thanks to the upgrade. The facility was pretty tired and definitely not a 4 star property. There was mold on one wall, a hole in another wall and the room smelled musty. Big shout out to the front desk team - they are great and provide excellent service.

We stayed here two different times. The first time in a superior room with lake view, the second in a more economy room. If you can, upgrade to the superior room. For a relatively small difference, ~$45 in our case, the superior room was, well-superior. An amazing view of the lake , very spacious, and a jet tub. The other room felt very cramped and of course no gorgeous view. Both times the service was very gracious and the breakfast was excellent. I also highly recommend a sunset drink at the bar. They make a nice pisco sour.

For a first night ,we were placed in the lower level standard room instead of booked Superior room. In addition, standard room was under the roof w reclined ceiling and angled beams limiting navigation in the room. Bathroom entry was so narrow, you can only get in using side walking. WI-FI did not work. Desk Receptionist refused to change the room as hotel was full, and assured me that this is a Superior room. Next day reception's manager acknowledged mistake and changed the room w reimbursement for price diff in room's category.

The view is stunning and the hotel rooms are very clean and comfortable

Nice hotel, but a little bit old and out of date. They try to keep it in a good condition but some things need replacement. All the rest is a good 4*

Overall would not stay here again. Every staff member we spoke with had more of an attitude than the last one. I get they had a big tour full of complaining elderly people (we witnessed the desk staff get yelled at 3 times by random guests), but their inability to answer basic questions without snapping back at you made the overall stay unenjoyable (which also could be why said people were yelling at them). You can hear everything from the atrium which reverberated sounds easily at all hours of the day and night. The room was dark, old, and hot. The water pressure in the shower was poor. And the breakfast was mediocre. I would rate this hotel a 3 star at best. It did it's job for our quick layover, but wouldn't recommend anyone stay here considering the price they charge.

It’s obvious the hotel is old, but it is in need of renovation

Lorenzo was so helpful while we stayed at your hotel. The room and the view was outstanding, and the bed comfortable. This is truly an outstanding hotel!

The only thing the property have is location. Otherwise everything else is not worth the money per night.

Great location, staff, has great vibe. Staff very helpful. Walkable to City center and town. Good restaurants.

Amazing facility. The restaurant is the best in town

Charming

The location of this hotel is the best because its close enough to the City Center to walk and its at the beginning of the short circuit so its convenient for drivers. Also, it has a great bar and restaurant, very cozy... The front desk guys and girls are always willing to help, best customer service! Our room had beautiful lake views. My only downside is that the rooms don't have AC, but it seems that it is common in Bariloche

The views are absolutely amazing and the staff is very professional

This was a great place. Beds comfortable and fantastic view. Enjoyed time in the pool area. Close to many places.

Fantastic view of the lake from th room. Welcoming bar area. Very good breakfasr. Good location close to Mitre street.