We arrived at the hotel a day later than originally booked due to our flight being rescheduled. We had emailed the hotel a couple of times a few days before arrival as we didn't want them to think we weren't turning up but received no acknowledgement. When we checked, we asked if they'd received the email and they had but couldn't be bothered to respond.
Our room was pretty basic and as we had booked some time ago, couldn't recall what it should look like. It had a bed, a bedside, two chairs, etc. nothing fancy. However, onwe of us had to shuffle down between the bed and the bathroom wall as space was limited. The bathroom wasn't up to much, with just the basics. Bed linen and towels were of poor quality. The kettle couldn't be plugged in on the table, instead it had to sit on the floor in the narrow space between the bed and bathroom wall as that was the only available socket.
Day 2, we checked on Expedia to see what our room should look like. It turned out that we had a single room where they replaced the single bed for a double. We should have had two bedside table and we didn't, neither was there room to put one, hence the bedside shuffle.
Could have complained but didn't find the staff very helpful so didn't bother asking why we had a single and moving us to a double, probably an argument that wasn't going to go too well.
Breakfast selection was limited and there is no toaster!
Overall not a great Polish experience apart from seeing Andrea Bocelli.
