8.8
Very Good
From 968 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.8

Service and Facilites

8.8

Traveller Reviews Hotel San Rafael Comfort Class

Number of reviews per page
20
40
Top reviews
Daniel
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

en general buen hotel y ubicación, a mejorar el desayuno y la comida del restaurante no es buena
CLAUDIA
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Excelente servicio, linpieza y atenciones en general! Hacen que el Huésped se sienta confortable!
Clare
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Hotel common areas clean and tidy. Room was dated but comfortable enough. Bathroom was very basic. Noisy neighbours and road noise but ear plugs helped. Very helpful staff, was given early check in. 10 min walk to restaurants and super market. 25 mins to falls and airport in uber.
Alicia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

We had a good experience with this hotel. My room was a little musty smelling but it didn’t bother me at all. There’s no fan in the bathroom. The pool was lovely! The rooms were quiet. The breakfast was really fantastic. Staff was helpful. They were not all bilingual so sometimes we had to wait because we also weren’t bilingual.
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John
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

What is extremely great value for the price? The staff and accommodations were excellent. Nabil’s restaurant is fabulous food and is a five minute walk
Mauricio
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

The hotel is located in a nice area, we felt safe walking around, etc. Our room smelled terrible, it was ok, but the property is very old
Edith Elizabeth
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Mejor atención, de unos de los recepcionista
Sreenivas
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

A good place to stay; however the elevators are funky design. Slight risk if you are waiting for elevators
David
icon-Business
Business
10.0
/10
Reviewed 183 week(s) ago

Hotels.com verified review

Would stay there again. Economic local buffet restaurant attached to hotel. Tour desk for famous restaurant show and Iguazú booking. Full buffet breakfast. Big swimming pool. Outside view from room was street, but it was good for checking the weather. Extra shower nozzle next to comode not strong, but worked. Need more Uber drivers, but good for trips to see JL Shopping. Left valuable in room and hotel honest and holding for pickup or delivery. Front desk knowledgeable and attentive.
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Cesar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

I like staff and facilities, breakfast very good.
Samuel
icon-with Friends
with Friends
10.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

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Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

Front desk was fantastic!
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 264 week(s) ago

Hotels.com verified review

Hotel de excelente custo benefício. Bem localizado em região central, quartos sempre limpos. Café da manhã simples, mas bom.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

The hotel esa great, the food Was ok, friendly staff, clean room, nothing else
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 302 week(s) ago

Expedia Group verified review

Good location. Value for money. Poor shower pressure in 4th floor
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 303 week(s) ago

Hotels.com verified review

we have enjoyed staying there
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

The room was clean but it lacked a few items in the room. There was no kettle to make coffee or tea and there was no iron to touch up our clothes. Most average hotels have these items. Also the towels were very stiff.
BrianWesley
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

Highly recommend. Friendly staff, clean room, great breakfast buffet at a reasonable price.
Justin
8.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

hotel dated as most Brazilian hotels. Room spacious with comfortable bed. Bathroom cleanliness could be better, Hair’s and stained towels. Breakfast very good. Hotel has an onsite buffet restaurant but not owned by hotel so you have to pay cash. This restaurant is cheap but food quality not so great. Pool area nice and clean. Generally a budget hotel with reasonable prices and no frills. Quality matched the cheap price paid.
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M.
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

The pool and outside facilities were great. The location not too bad, but streets outside very noisy at night. The staff were very friendly and helpful.
Number of reviews per page
20
40