Overall Ratings & Reviews Fairfield Inn & Suites by Marriott Albany

We stayed at the Fairfield in Albany, GA for 3 nights. Check-in and front desk staff was fine. Housekeeping was inconsistent. Our room was not cleaned every day during our stay. Trash was not emptied, towels were not changed, and toiletries were not restocked. On one night the hotel ran out of clean towels! Breakfast was fine the 1st morning, but wasn't so great the other 2 mornings. The hotel did not provide enough food for guests during the 3 hour breakfast time. In fact, one morning they had very little breakfast because they said their food truck didn't show up. As a result, we had to buy breakfast! Our stay was disappointing for the amount of money we spent. If we have to visit Albany again, we will not come back here.

The property was overpriced for the quality and condition of updates or upgrades. Was told at checkin access to streaming ie. Netflix or apps currently down. Breakfast was not to normal Fairfield standards. Water in lobby nit replenished. Will not stay here again.

We arrived at 3:20PM and our room was not ready. Didnt get into our room until 4:30! Breakfast was ok...very limited options and always seemed empty, like the rush just happened, but we were there at 7:30AM, breakfast starts at 7AM. Requested extra pillows(pillows are too soft and flatten out immediately), the staff could only find 1 extra pillow!! Really!!??? Hotel was clean, but would try different hotel if we return to area.

Me and my partner enjoyed our stay.

The room was dusty and the shower head in the room needs to be changed!!

Great location. Staff were friendly. Hotel was clean.

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Very relaxing

Clean

We were most impressed with the Manager Ms. J. Wilson at the Front Desk. She was so welcoming and full of hospitality. Always had a friendly greeting and a sincere desire to be sure we were pleased with our stay at this property. Our room was perfect. Very clean. The bed was super comfortable; linens and pillows were clean and fresh. Shower was hot with good pressure and hallway was quiet. Breakfast was delicious and very generous in the quantity of selections.

The room is small and dated. The workspace is directly in front of the tv. The staff is super friendly however I will not be returning.

This hotel was clean and quiet. Staff was unobtrusive but great.

Clean, convenient, well laid out - food, reservations process, no maps

Location to shopping mall.

The staff was extremely friendly and the hotel and room were clean

This property was clean, nice in general, and the personnel were helpful & competent. The only disagreeable part of our stay was the breakfast. A full hot breakfast was advertised. A full breakfast was offered, but it tasted like thawed food barely warmed in a warming dish. The coffee was hot and great. My husband had cold cereal one morning, and he said it tasted stale. Our overall stay was good; but my husband probably will not stay there again because of the disappointing btrakfast.

It’s a Fairfield inn. Nothing special. Safe area. Don’t eat at the longhorns across the highway.

I didn’t like the fact that housekeeping came into my room before checkout without knocking. Corners of bathroom floors were dirty also other than that very comfortable place. Quiet , welcoming and nice staff.

Room was very dark not enough lighting,toilet didn’t work . Overall property was close to everything

TV had lots of channels but no instructions on how to find a channel or what was available.