The staff are all just fantastic. The property is very tired and could use some TLC. However the layout is great the pool is very nice. Restaurant food is fine. They keep everything very clean.

Las habitaciones muy limpias y el personal muy amable

Yess

Yes

Staff court

Restaurant super slow

We thought we had ordered the breakfast through Expedia, but found it wasn’t booked at the hotel

Love the spacious room we got and the cleanliness. Very attractive staff

Staff was great, very friendly

The room was very clean and the king bed was very comfortable. The front desk staff was very friendly. Teresita in the dining room was very personable and made me feel welcome. Of note, if you want to enjoy the pickleball courts on site, you need to pay to play, which should be made clear on the website. The pools is exceptional.

Everything was super

Personal amable y lugar limpio

This is a very affordable, clean, and beautiful location. The only thing I didn't like was the fact that the pool water was really hot it could have helped to have the Jets turned on to have the water moving and not get us hot.

Sería bueno colocar barandales de fácil acceso y salida en alberca para personas mayores, llevo 23 años visitando este hotel y los últimos años hemos pedido esto se mejore, mis papás ya no podrán ir más si esto no cambia, no solo mis papás si no todos los viejitos batallan al salirr

We stayed in the condo's by the canal because we wanted kitchens and they are by the long pool that parallels the canal, where the fishing boats and water taxis can come right in front of the rooms. The condos are adequate but outdated, have minimal kitchen equipment (varies from room to room). There is no microwave just an outdated stovetop. The kitchen sink in ours was pretty knarly, faucet was rusted out with very poor water pressure. There is also so hairdryers in the rooms and toiletries don't include lotion or shower caps. The regular rooms are much nicer and have been updated. There was one big complaint, of the restaurant. The last night we ordered Nacho's, and they came burned so we sent them back. We had ordered sour cream and guacamole on the side of Nachos, but did not want either when we sent Nachos back. The waitress brought the guacamole anyway and when we told her we didn't want it without the Nachos she said that SHE would be charged for them, so of course we took it and paid for it. We thought that policy was very unfair to the waitress. There was no apology from the kitchen or management regarding the burnt Nachos, but they didn't charge for them only the side of guacamole.

It was a perfect getaway, chill, pool was warm and perfect to jump in.

Falta una remodelación, los compresores de los aires están afuera del balcón con mucho ruido

Falta remodelarlo

Close to everything.

Excellent value. Beautiful grounds. Friendly staff. Exceptionally clean. Very safe and secure. Compliments to the staff and property manager. Just be aware it is a bit of a walk to the beach, but it’s a pleasant walk.