Overall Ratings & Reviews Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

I have stayed here before and will be coming back. It’s right beside the mall so lots of different dining options.

While the outside and public areas of the hotel were lackluster at best, the service was nice and the room was clean and comformtable.

You get what you pay for. Pros: Room was clean Staff was nice Cons: NO elevator Clorox smell in bathroom was overwhelming Beds were not comfortable at all Very little water pressure in shower. The SMELL in the hallway and stairwells was HORRIBLE!!! With it being a pet friendly hotel, if they are going to leave carpet in the halls and stairs, maybe clean it often? Because the smell was BAD.

Accesible

Had to be dog friendly. Coffee was not good Maybe not fresh

I wish the coffee was better

Great customer service

This hotel was in a good location, easy parking, breakfast available. Quite happily stay again.

They say you get what you pay for, but in this case, we paid more than what it was worth. The staff is very attentive and helpful, but the stench in the lobby and rooms is strong. There are homeless people hanging around the motel's parking lot. it was only one night.

Great customer service and rooms

Great location, clean rooms, quiet property, and coffee was helpful. Only problem for me was that the inside and outside of the inn smelled strongly, something close to marijuana. I have a sensitivity to smell, so I had to buy a room spray from a nearby Target to mask the smell. Otherwise, the experience was decent and commute to shopping centers was good. Rated 3 but it was more of a 3.5.

Great quiet stay. Near everything! Walking distance to outlet mall and tons of restaurants. Maids came around every day to refresh rooms. Bout exits to highway around the corner and made it convenient to travel both ways.

No elevator to the 3rd floor

I love how wonderful the staff is as well as price and location. Everything about my stay has been amazing. Thank you guys.

Very clean and friendly staff

Everything was nice. Only complaint was I only had was one wash cloth in the room. Definitely needed more.

Stayed here because of the price and good average rating ( above 8) but have to say that I will not recommend this hotel. No elevator, moist room, poor condition, dirty carpet.

The Staff was amazing, the rooms were nice and cozy, my only complaint is that the parking lot is a bit too small for the property

Great customer service as always!

Having to drag my suitcase up a flight of stairs was a deal breaker for me. On top of that, had to park the side of the street due to no space in the parking lot.