Dinner was very disappointing; Tour bus takeover and staff ignored other customers. Food was marginal at best. Staff gave our room key to the wrong people and assumed we had lost it. Searched our room - under the bed, through our stuff on the desk, even though we told them we had dropped key at the desk. CCTV cameras pointed at desk “were at another office” so staff said they couldn’t be reviewed.

Lovely place, great location. We would definitely recommend staying here !

Great hotel and an excellent location

We were traveling with my mother who is in a wheelchair. The entrance to the hotel is very flat and easy to maneuver. There is an accessible public restroom room around the corner from the desk. The room was absolutely perfect the only change I would is a grab bar or two in the shower. Tub seat was provided for the walk/rolling shower. Showers in Europe are smaller than the US but this one was a decent sizes. Elevator worked well but is small I have attached a photo to show that only the wheelchair can fit and no other person or bag. But it does the job! Breakfast room was not handicapped accessible but my mom didn’t eat breakfast so it was not an issue. If you do want to eat on the property I would speak with the desk to find out how you can do that since it is only stairs to the room. Overall great stay with amazing c views from a wheelchair accessible room!

To me, this hotel seems a lot fancier in its online description/photos than it felt in real life. The breakfast room is nice & the location just by the water is very convenient. However, the breakfast buffet itself felt pretty bare bones/stale (eggs + assortment of pastries and cured meats). The mattress felt pretty poor quality (hard/springy) and the internet was quite slow. Additionally, the guest service on check-in was not great (did not receive any details on the amenities, breakfast options, etc.). Also, while it says the hotel has a pool, you actually have to get a guest pass from the front desk and then walk a block to another hotel and use their pool.

Perfect location for getting about on Maggiore as near the ferry and also the 3 Isola’a which were all worth a visit. The hotel was a little tired but we had the top floor terrace room which more than made up for it. We had breakfast in the next hotel Milan du Lac which was very good.

Breakfast Menu could be a lot better, as there was no choice for a Hot Breakfast, other than very runny scrambled eggs, which were un-eatable, so in the end I had to go out to a Restaurant for Breakfast. Also very disappointing that the Hotel did not have Tea and Coffee facilities in the room. The Hotel itself was lovely and The Lake View from our Rooms, was absolutely Stunning. Stresa and the surrounding Areas were very Beautiful and we will be returning again.

Lovely hotel with a nice breakfast. Wonderful view of the lake from the higher floors. The staff was lovely and the location is nice. It is close to the ferry terminal.

Wonderful property in a great location

The hotel was superb in every way and the initial view of the lake was amazing from my room. The breakfast had a good choice of food and the staff were excellent in looking after you and bringing coffee ehen you wanted. The room was excellent and cleaned well every day with clean towels left. I cannot praise this hotel more, my stay here was thoroughly brilliant.

Bien situé sur le bord du Lac Majeur. À peine 15 minutes de marche de la gare. Le déjeuner est très bon. Il ne semblait pas y avoir d'air climatisé donc il faisait chaud dans la chambre. Décorations des chambres des années 1900.

A beautiful historic hotel with a lovely breakfast room overlooking the lake. Breakfast was delicious and the staff were exceptional. Highly recommend this hotel.

Helpful staff. Very nice breakfast buffet. Tiny bathroom awkward for two people. No place to put personal toiletries.

We thoroughly enjoyed our stay in Stresa. The hotel had a good central location, a fabulous view of the lake, was pleasant and all the staff were really helpful. The breakfast with also tasty with a range of gluten and dairy free options.

Absolutely fabulous hotel in Stresa! Stayed there 3 nights after a work conference. Beautiful, charming, hotel with delightful staff. The location is superb across from ferry's. The views are spectacular and the town is so charming and quaint.I would definitely come back and stay. They also have a nice european breakfast. Everyone made you feel very welcome.

Love this property very clean Very handy for boats Could do with a few English Chanel’s on tv and maybe a coffee maker in the room

Lovely hotel, super friendly staff, brilliant location. A great place to spend a few days. Definitely worth a slight additional cost for a lake view

Outstanding location directly across from ferry dock. Delightful pomminaide.

A great location right in the centre. Very comfortable but misses a few things. No Tea/Coffee in room, old style Italian powerpoints, lack of toiletries.

The deco was really nice. Breakfast had an amazing choice of food. Bed was pretty comfortable. I wish there had been tea/coffee making facilities in the room. A great hotel & I would go back there.