Villa Sofia Apart Hotel & Spa

Explore Villa Sofia Apart Hotel & Spa
8.2
Very Good
From 171 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

7.6

Service and Facilites

8.4

Traveller Reviews Villa Sofia Apart Hotel & Spa

Number of reviews per page
20
40
Top reviews
Jonathan
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is nice, located not far from the city centre. The staff, was ok, except for the morning staff who was quite pedantic with his responses and had an attitude. The area of the pool is outside the hotel and there’s no direct access. The floor is the pool area is in a very poor condition and needs significant maintenance (the wood floor is was pretty broken)
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HECTOR LUIS
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Linda habitación equipada y limpia. Muy linda decoración, el poder mirar por las ventanas da una sensación de estar en el bosque en paz. La pileta está en otro predio.
CARLOS
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Bonitas instalaciones, falta un poco de mantenimiento
Lindsey
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The property is beautiful and the room was really nice.the staff were lovely. The kitchen was the perfect size for me, had everything I needed. But my room was very noisy. There was no soundproofing, so i could hear my very noisy neighbors upstairs (they were loud well after quiet hours) and I could hear traffic all night. It was nice to have access to the gym. I was most looking forward to the sauna and it wasn’t very hot.
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Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This is a wonderful place to stay. The rooms are nice. The staff are very friendly and helpful. The rooms and parking spots are securely located behind a coded gate. It is a short Uber ride to good places to eat. There is a grocery store just across the street (and to the left).
Iliana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

It is a clean a beautiful place to stay
Ruben
icon-with Partner
with Partner
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Rooms looked nothing like the photos. Actual room wasn’t as maintained. Parking area is terrible. They have small, tight spots, and people’s cars can get damaged easily by other cars trying to park. The bed was uncomfortable and we had an issue with the breakfast. They told us breakfast was at a certain time, they included the time in their welcome text but no mention that it was for an additional cost. We went, ate some mediocre croissants, some of their plain scrambled eggs, and left the coffee. We walked out of the breakfast dining area a bit disappointed but laughed it off as “this is what you get when you get a free breakfast”. A day or two later, they send a message telling me I owe them for breakfast. I kindly explained that no one mentioned it and that I’m sorry and thought it was included. They simply said I should have checked on Expedia and in their fine print that says to “consult for pricing”. Yeah, well it’s a little sneaky trick because that terrible breakfast should not cost $15 per person. I’ve paid less at a decent specialty coffee shop with better food. Honestly, I wouldn’t recommend this hotel unless you really just needed a room to sleep in during your travels. I would have been really unhappy if this would’ve been our actual hotel for the week in the area.
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hernan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Excelente atención y muy amables, el desayuno bien. Lo único que mejoraría es la insonorización de los departamentos, se escuchaba mucho a las personas de las cabañas contiguas.
Natosha
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The bed literally was urinated on! While the sheets looked clean, the minute you laid your head down on the bed you could smell urine. When I pulled the sheets back there was a large urine stain on the bed. The floors were so dirty that the minute you took your shoes off your feet were black. The room looked as if it hadn’t been cleaned at all and the shower had slimey stuff all over it. The room was really in need of repair as there were huge chunks taken out of the wood beams, dents and scuff marks all up the wall and the white paint on the walls was horribly dirty.
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German
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The atmosphere and everything
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

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maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

We only stayed 1 night on June 2022, Staff was very helpful, cabin was cute. Green areas were nice. It is not the best location if you do not have a car, but staff can help you get a taxi in order to move around. Very affordable
Chao
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

Good room space, excellent gym and good price. Friendly staff
LAURA
icon-Family
Family
6.0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

The size of the room was great. Fully stocked kitchen, but no coffee. You can not get coffee unless you purchase the full breakfast. They did give us a free breakfast voucher. The grounds are beautiful. A bit far from downtown. The room did smell of sewer and cigarettes. We had to leave a window open. The heater in the bathroom did not work. The gym is not on the grounds, but 2 blocks away going through an unidentifiable gate. We guessed correctly which gate it was.
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Adam
icon-with Partner
with Partner
10.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Hotel was in beautiful grounds and really enjoyed the cabin we had. It really was an impressive stay at a good price. A few renovations were going on across the road but didnt affect us one bit
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

Very noisy, paper thin walls. Could use a lot of tlc, curtains hung, decks swept. Pool area very run down, didn’t bother even going in.
Verified traveler
10.0
/10
Reviewed 431 week(s) ago

Expedia Group verified review

Overall very good If you don't mind walking a bit to town, very nice setting in park like grounds, spacious and comfortable rooms, average breakfast, but beds were way too small and heating couldn't be regulated properly
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 502 week(s) ago

Hotels.com verified review

Poor fitness center
Sergio
icon-Family
Family
4.0
/10
Reviewed 523 week(s) ago

Hotels.com verified review

I just wouldn't repeat it
richard
icon-Family
Family
8.0
/10
Reviewed 619 week(s) ago

Hotels.com verified review

Best to stay in main house of hotel, most up to date rooms. If you are in the Best Western section you are getting small, bungalow type rooms. The hotel is really a short walk away, where breakfast is served in the winter.
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