Overall Ratings & Reviews Terminus Saint Charles

Not bad

Location is the biggest selling point of this hotel. It is SUPER convenient to the train station ... ~3 minute walk, so no matter what time of day you arrive, you can easily get there without having to worry about transportation. You can also store your luggage there after checkout, so if you aren't leaving the city immediately, you can go exploring and know your luggage is safe. The staff were very friendly and helpful to someone who doesn't speak French. The room itself was quiet but very basic. The bathroom ceiling had old water stains everywhere, the shower stall was very small and the tile grout was dirty. It was the kind of place you don't want to walk around barefoot. For me, the convenience outweighed the lack of amenities.

It is close to the train station and perfect for early morning train travel. Staff were very helpful. It was just what we needed for one night stay and early morning train. Thank you!

Location was great for train station. For elevator have to climb one flight of steps, then only 1 person with or without one suitcase could use at a time. Staff were wonderful!!!

location convenient to train station Very basic room but clean. Area around hotel we felt we had to stay on high alert for safety

Overall ok, however had bed bugs bites. The bathroom lacks basic toiletries, only soap is provided. Location is good, short 15 minutes walk to the old port area. service is responsive.

For anyone arriving at the Marseille Saint-Charles station, hotel location 100 meters away. Hotel staff helpful, room clean and bathroom clean/modern and shower large for European budget hotel standards. Great value for money hotel and convenient to Vieux Port and neighborhoods

The hotel itself was the worst I have ever been the condition of the hotel itself was the worst I felt cheated I was very disappointed that a hotel like this is being advertised on Hotels. com I have always have good choices with you, this was terrible, my back hurts as the bed was broken as soon as I lay in it. It sank luckily it was only for one night

The hotel itself was the worst I have ever been the condition of the hotel itself was the worst I felt cheated I was very disappointed that a hotel like this is being advertised on Hotels. com I have always have good choices with you, this was terrible, my back hurts as the bed was broken as soon as I lay in it. It sank luckily it was only for one night

Close to train station, staff helpful, and room clean

I was quick off the train. This hotel very convenient and filled my immediate need perfectly. It’s the central train station area so nighttime has characters roaming about the neighborhood. The hotel is very established and secure. I would stay again based on its local convenience to everything.

The room was accommodating. I liked how close it was to the train station and it is a very easy 10 min walk to the port. downside to the room was that the bathroom smelled like smoke from the outside, almost like the window wasn't closed, but I could not adjust it. It is a bit loud, but with a white noise app I slept well. The staff was excellent and went out of their way to help us get information about the city.

Staff were very friendly and helpful providing a map of where to go to eat and spoke both French and English. Room and bathroom had been recently refurbished. My only gripe was that I could not get the shower to run warm and the kettle didn't work. Managed t5o open window so I was able to stand on narrow balcony,

Good value hotel. Mattress and pillows very uncomfortable. Very close to train station and way walk to port.

Front desk person very helpful. We got in early..

The front desk people were wonderful. Very helpful. The room was clean, but lacked amenities. No washcloths. No shampoo. NO INSIDE DOOR BOLT!!! Unsafe! And I never was able to get online.

While this was very close to the Saint Charles train station, and the staff at the front desk was lovely, that's about all the goodness we can put into this review. The halls and rooms smelled like the inside of a barn--you know, hay and animal manure. There was only one outlet & one usb in a lamp. This is the 21st century--upgrade! There were no blankets (& I was ridiculed for asking for one) & the breakfast was...meh at best. We wouldn't return.

Nice hotel for a one or two night stay. Staff is super friendly. Room is clean but small. Close to the train/bus station and to old port. Weird smell in the hall

Staff and property were great! A/C worked really well while I stayed during summer. No iron and safe did not work in the room but was not that important/affected my stay in any way.

Didn't even check in. The parking is terrible in this area and the hotel doesn't offer anything other than "park at the train station." Parking there is divided into two sections, P2 is dedicated to rental cars. The neighborhood is seedy. We booked elsewhere after seeing that the inside was not much better than the out.