I have stayed here multiple times with no issues… Room is clean nothing fancy… Staff is amazing always willing to help… It’s my number one choice for overnight in Niagara Falls… It’s within walking distance to the casino and many restaurants…

This was a horrible experience, once I saw the cleanliness of the check-in area I should have requested a refund and left. The first room I was given had animal feces right on the bed. The second room was caked in dust and particle bits of I don't know behind and beneath every piece of furniture. There was no central heat, only a fireplace which I was scared to use based on the cleanliness of the rest of the room and a dirty old wall air conditioner. The hot tub and taps in the bathroom were extremely loose and the water took a long time to heat up. The parking was not free nor was there a lot of space for parking and there was no coffee maker in the room.

Cleanliness and amenities need a lot to improve.

The place was clean, friendly, and quiet. My dog loved having her own bed. I have no conplaints at all

The room was not clean the beds sinks on one side the hydro is all plugged in by a extension cords the fire place dont work i would not be staying there again if there was a way to rate this as 0 stare i would

Hot tub in room ok Shower curtain in bathroom had mold on it Was broght a used garbage can for anice bucket and plastic insert for ice bucket had mold on it. Towels in bathroom were dirty.

👍

The housekeeping was kind and nice. He's name is Dustin, they call him as Dee. The tv was working well and it's just walking distance to fallsview casino. I will definitely come back again

Great location. But don't be fooled by the price. There is a $20/night parking charge which is not advertised on Expedia.

I booked two rooms and both rooms had alot of dirty around the covers and towels look clean but everything else not clean and both rooms smell cigarettes not there again.

Room was not clean. Towels dirty. Trash all around the property. Never staying here again

Near tim hortons

I wish I could submit few picture! Old and dirty!! Seems this place runs by family member, the guy who was in the office was rude and careless and wouldn’t respond to me but the next morning the lady with a gray hair was in the office and was nice. Oh by the way office was full of junk and unorganized The room has a bad Oder and the mirror and tub was dirty parking fee was $15 ! But Why???

The location is 8 out of ten Pool was very clean and clear

Worst experience in my whole life. Feared for my life staying here. Blood stains in the sheets, clogged toilet, dirty carpets, broken AC unit. The place should be shut down.

Lobby was a mess. We climbed 3 flights of stairs to our room, only to find an ashtray full of cigarette butts outside our door. Room was ok, but all we could hear was the next door Tim Hortons drive thru taking orders all night. There was junkies shooting up near the parking lot.

Everything needs more cleaning

Good location, affordable prices, nice stuff, but cleanliness leaves a lot to be desired... Also, if you stay in closest to Tim Hortons apartment you will be forced to constantly listen to negotiations about ordering food from their Drive Through

Tv didn’t work No charging outlets

Some of the staff were friendly enough, but they didn’t come in and make your bed or tidy up the room. They basically replaced your towels and emptied the one tiny little garbage can that they provided. They didn’t remove other garbage that wasn’t able to fit into that garbage can. Also, there were several things in the room that should be repaired, i.e. Bathroom fan did not work and it was stuffed with insulation and cobwebs; bathroom sink would not drain the way it should so it was always up to me to clean the sink; TV was a struggle because it kept losing its signal so you had to get up and change the TV back to HDMI. Limited viewing, limited viewable channels, most channels needed subscription or were French; bedspreads were old and looked dirty upon arrival; chairs also looked very used and somewhat dirty; there were cobwebs in the corners of the room; the insulation of the wall air conditioner was in need of maintenance; the door to the room did not fit properly and you could see light coming into the room from outside; the two chairs sitting area outside of the room was a wasp heaven, we reported the issue because we couldn’t enjoy sitting there for long because wasps were constantly swarming, and it looked like someone had plugged the crack that they wanted to go into with a tissue. No one came to check or fix this matter before we left; we were unable to open our window in the room to get fresh air, the crank to open the window was broken. The room was very dated.