Overall Ratings & Reviews The Excelsior Small Luxury Hotels of the World

We have asked for the take away breakfast and it was our surprise to get in breakfast box boiled eggs, yogurt, butter and jam. Also some slices of bread and some fruits. We were wondering how we were supposed to eat it without any cutlery and how it we were supposed to eat boiled eggs in airport. I suggest providing cutlery if there is a food which can't be used without it and also boiled eggs is not a great option for early travellers to airport. I can't imagine how I would peel those eggs and how I would eat that without a salt and butter. I believe that hotels of such high standards can do better

The room and location of the hotel were both excellent. What made our visit though were your wonderful young staff. Reception and the valet were both amazing. Thank you.

A 10 in all aspects.

Excellent property and room, very friendly and helpful staff

The good - excellent location, courteous service, great breakfast. For improvement - maintenance is required for the bathroom door, an outdated but functional elevator.

This is a small hotel in the middle of the city and close to everything. The staff is very friendly and helpful, breakfast was great. If you can, don’t bring a car.

Excelente

Exceptional hotel in every respect. Great location. Strongly recommend.

This is a lovely hotel in the middle of Thessaloniki with easy walking to all the central area. The staff are lovely and helpful - overall great stay. Two small notes - firstly the rooms are small - we deliberately booked a Junior Suite, but it was not that big with a tiny bathroom, due to the building design. Secondly, some service was variable, such as at breakfast, when some items we unavailable, or needed refreshing - but minor points

Amazing small boutique style luxury and affordable stay in the centre of the city with great communication skill front desk and very friendly staff. Location is great for shopping & dinning options and steps to the water edge .

The shower did not have hot water for 2 of the three nights When we brought this to there attention it was like we were stupid Sorry I know what hot water is and cold water and this room shower did not have hot water Sorry this is not a smal luxury hotel by no means

Great

Great place!

Location excellent,staff friendly might just need a little update in rooms

Great!

Our rooms were just great. The staff is lovely - welcoming, friendly, knowledgeable and professional. The location couldn’t be better. But… OMG, the music in the breakfast room was punishing and left us all in foul moods.

Excellent staff. Wonderful breakfast. Clean and professional. Every small detail has been considered and executed perfectly.

The Excelsior has to be the nicest hotel in Thessaloniki. Great attention to detail in all aspects; service, design, …. Location is right in the heart of the posh downtown area. Excellent breakfast buffet spread plus custom made options.

Our room had a nice big balcony. Breakfast was wonderful. You can walk to many restaurants and sites from this hotel. The staff at this hotel is some of the most polite, professional and friendly employees that we have ever had at a hotel. We would definitely stay here again!

Gets everything right, from the luxuriously soft bed to the choice at breakfast.