Heathlands Hotel Bournemouth

Explore Heathlands Hotel Bournemouth
6.6
Pleasant
From 1,001 reviews
Cleanliness

6.8

Room Comfort

6.2

Location

7.8

Service and Facilites

7.4

Traveller Reviews Heathlands Hotel Bournemouth

Number of reviews per page
20
40
Top reviews
Diego
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had a very good stay. The hotel is conveniently located close to the beach and has lovely communal areas to relax and socialise. The bar offers good prices, and on-site parking is available, which is very convenient. I would happily stay here again.
Eloise
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The best part of the hotel was the £5 over night parking. The room was average. With enough to get you a shower and get your head down for the night. The tea & coffee facilities were a no go as the kettle was riddled with ants. Along with around 30+ flying ants tucking you into bed at night and waking you in the morning. We didn’t stick around for breakfast. We arrived with no big expectations for a 3 star hotel and the price we paid but sadly a very unpleasant stay, didn’t realise we had booked the night at pets at home! Ha! The positives - the location was ideal and the parking and parking charges 👍
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Raymond
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

On app for booking it states parking is free but when you get there they want to charge you £5 A DAY but booking this only shoes the parking is free so it be good to take screenshot of this as proof also the premises is not clean found dust , spider webs all around and walls are so thin you can hear people all the time , doors slamming conversation in hallway unsettled sleep due to this plus building noise, staff are very arrogant and not friendly, felt violated tbh but kept my cool through out the stay , will never go to this hotel ever again rather sleep on the street
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Lukasz
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Overall good. Sadly tv didn’t work.
Molisa
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Parking also at the rear of the property
Shadonna
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Absolutely devastating. It was last minute that we had booked and refused entry because I did not have photo ID on me. I was fuming to have paid and wad not allowed my stay. Disgusting treatment, staff were cold and unreasonable. Never, ever again.
peter Francis
icon-
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Not a clean room, far to hot no aircone and the staff very rood
Donna
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Stayed in Room 319 - the bed was poor could do with a new mattress and the sink in the en-suite was cracked and had no plug. The sink whole was exposed and dirty. It took a long time for any water to come out of the sink taps, and when it did the pressure was a trickle. The toilet was an emaciator, which was extremely noisy and the shower was very feeble regarding water flow. There was a lift to the floor, but it was very small and I feared it would break down
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Emma
icon-with Children
with Children
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room 102. The room was dirty, there was no lock on one of the windows so did not feel safe at all, the mattress was incredibly uncomfortable-the springs could be felt, the tv didn’t work, there was a discarded vape under the bed so the room had clearly not been vacuumed, there were cobwebs, discloloured enamel on the bath, old and stained vinyl on the floor to the bathroom, the shower head kept dropping and wouldn’t stay in place, dirt in the corners of the room, the walls were thin, the was a gap under the door so was kept awake by noisy hotel guests. I didn’t stay for breakfast because I just wanted to leave and just felt like everything was dirty. Checked into a different hotel. Avoid this hotel!
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emilio
icon-with Partner
with Partner
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Our experience wasnt the best! The room was the last one in the corridor. To reach it you need to go down some steps which are not visible and anyone can be tripped. The room was quite small with a small window on the corner. Old furniture. Bathroom is on a lower level so you need to go down 6-7 steps to get there. Bathroom is also old. The hotel needs a real renovation. The entrance and lobby were okay. The alarm rung several times during the night and we had to evacuate the building which was annoying. Not the best experience. I wont recommend it for vacation but for a short stay it will do the thing. The staff were helpful.
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Daniela
icon-with Children
with Children
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This hotel was actually so bad , it’s literally falling apart and housekeeping don’t come unless you check out
Simon
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Helpful staff and the location a short drive from where we were visiting was useful. It's a tired, old hotel at the end of the day and you pay a premium price I guess for location close to the beach. In reality the price should be about a third of what we paid, or, they close it and renovate it and then can justify the room rate. Parking very limited. Noisy evening event going on in the ballroom. No fan or air con on a very warm night. Not good value for money I am afraid.
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John
icon-with Partner
with Partner
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

No air con/ heating so in the summer the room is unbearably hot (fan is provided). In the summer they should at least leave the fan out/ on and crack a window before guests arrive. Also, no swimming pool despite being shown on hotel google page. Crumbs on the sofa. Shower was really poor as well. The whole place could do with renovation. It says a lot when the staff don’t ask how your stay was… For the price, I would 💯 avoid.
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Sian
icon-with Partner
with Partner
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The radiators did not work in the bedroom so was freezing . The beds were hard and uncomfortable it was like sleeping on the floor . Dust on the radiators. Awful experience
Baldev
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Location was great Room was good apart from no tv signal, couldn’t even tune into one single channel. Staff were helpful and friendly, maybe a small fridge in rooms might have been helpful. Overall good hotel
Raymond
icon-
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room was very hot.. and the noise of the Boiler kept me awake on and off all night. Clean room. VERY BASIC.. not even 1 picture on the wall or hook inside bathroom. Get what you pay for but would be disappointed if charged more later in year. Breakfast ok.
Sergio
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Very nice hotel
Mark
icon-
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Tiny room no blankets shower broken .water was full of rust and sewage disgusting non drinkable had to buy water .couldnt have a bath water was so dirty not impressed .
Brett
icon-
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Shower was terrible. Room was clean but very old. Food at dinner - very basic and not great.
Adrian
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Yea
Number of reviews per page
20
40