8.2
Very Good
From 294 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

9.8

Service and Facilites

8.2

Traveller Reviews Gran Hotel De Jaca

Number of reviews per page
20
40
Top reviews
Alan
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This was a stop over during a tour of northern Spain - the hotel was conveniently located, but it was noisy with people running around up to midnight, then a fire alarm was sounded around 1:30 pm, my neigbour then left their room around 06:00, with loud closing of their door. I appreciate that not all these are in the control of the hotel, but I checked out more tired than I arrived!
Read More
Terry
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It must be good as this must have been our 10 th stay Great location Friendly staff Good value Free parking Great breakfast
Jocelyn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was nice and clean, but the only downside was the smell of cigarette smoke. We had a non smoking room somit was odd. Other than that, it was a lovely hotel.
Lee
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great place with free parking in the centre of town. A very handy location for those travelling from or to the Pyrenees for any of the ferry ports. Nice to see they use an under used terrace for motorcycle parking to relieve the pressure on the limited parking.
Seb
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was very friendly and helpful. The hotel was clean and comfortable. Food was very good, especially the restaurant.
Victor
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Ok
philip
icon-Leisure
Leisure
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Noisy due to other guests arriving late at night, squeaky floor boards. Staff were very friendly and polite
Damon
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Parking, while free, is limited. They have overflow parking in lots near the hotel, but these tend to fill up and you may need to look for street parking which can be difficult. We visited in July and it was unexpectedly hot. Air conditioning in rooms functioned more as a weak fan and did not cool rooms at all. We had to leave our balcony door open at night for when the evening cooled down to sleep. Otherwise the heat was very uncomfortable and made it difficult to sleep at all (sweating in bed is not comfortable imho). Hotel was clean, centrally located and walking distance to many bars/restaurants in the old town. Jaca is a nice small city with easy access to great hiking in the Pyrenees. Camino de Santiago traverses town and goes right by the hotel.
Read More
angela
icon-Leisure
Leisure
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Hotel is well located and the rooms are clean. Bathroom is a little run down but the water pressure is great
John
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Very nice hotel, very close to most things in town. The parking was a little limited and not easily accessed. The rooms were clean and pleasant. Some of the property is a little dated, but I would recommend staying there.
Terry
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

I have stayed in this hotel on 10 occasions in the last 15 years The hotel is looking tired but clean and comfortable However this morning breakfast was downstairs which is usually for coach parties The dining room staff were rude and unhelpful despite me asking the night before about payment Breakfast was poor in relation to other stays with long queues for coffee Not a pleasant experience this morning
Read More
Andrew
8.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Although the room was comfortable, the El Parque restuarant that on the website said was open at 8.00pm it was closed! The main restuarant food didn't look very appetising at all with minimal choice.
Robin
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

We were disappointed that the bar and restaurant were closed but enjoyed the walk around town to find alternatives. Cleanliness was satisfactory. Breakfast was disappointing compared to other hotels on our trip.
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

clean and great position . love the 50's feeling to the building
Trudy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Great value for money. Perfect location for walking to sights. Nice room with parking and lovely breakfast
Victor
8.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

Very easy to find hotel,limited but free parking,nice spacious room,good bathroom and good towels. Very covid conscious.
Larry
6.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

Lovely hotel located on the top of a hill with lots of steeps to climb. Check in a bit of a disaster with long queues and one receptionist. Manager floating in and out and did not seem to care. Rossa in the bar, while lovely and friendly seemed to be dragged to the restaurant most of the time. Long waits for drinks as a result.
Read More
Verified traveler
6.0
/10
Reviewed 297 week(s) ago

Hotels.com verified review

A quick stop over,a bit noisy as wood floors creaked. Sink tap loose.
Luis
10.0
/10
Reviewed 320 week(s) ago

Hotels.com verified review

It doesn't get better than this in Jaca. The renovations are great, the location is as centric as can be, the service was great, and the size of the hotel is small and cozy. Between this and the Reina Felicia, we'll go back to this (Gran Hotel) for sure! The only downside is parking availability.
jeremy
4.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

The room was very noisy. You could hear other people in the corridors and next door rooms. The hotel is very well placed to wander round the town.
Number of reviews per page
20
40