Overall Ratings & Reviews Residence Jecna

In general, we were very pleased with our accommodations and overall experience. The place was generally clean and comfortable, and had everything we needed. I would recommend staying here to others. A few small things that we didn't love - the windows are powered and supposed to open and close with a button on the wall. All but 2 windows were broken and would not open. Also, the shower had some black stuff around the bottom edges. Not sure if it was mold or not, but needs to be cleaned/repaired either way. A couple things to be aware of - this location is right off a busy street that creates quite a bit of noise. Overall, this didn't bother us much, but something to be aware of. Also, the elevator for the building is very small. I think people with a lot of large luggage, or a wheelchair, or anything bulky might have problems with this. It will likely take you several trips in the elevator, or you will need to use the stairs. In general, we were happy with our stay.

Lovely place! Check-in was super easy, and the staff were very kind and helpful too. The room was absolutely beautiful, and had a great location in the City Center

Very lovely hotel and the staff is nice too. I forgot to have cash on me for the per person hotel tax and they covered it for me, but I feel terrible about it. The rooms are nice with very modern bathrooms. Lots of Chinese propaganda channels on the TV service though!

Great property, location was spot on and the property itself was very clean. The host was useful in answering any questions I had. I would highly recommend!

The building was very pretty inside and our room was comfortable. We appreciated the microwave and fridge. The only thing I didn't like was that the bed was rather hard.

Clean, and well located, about 15 mins walk to the centre, and good tram and metro stops nearby. Automatic check-in machines in the lobby so didn't meet anyone there, but room was serviced each day. More of a room than an apartment, as just a bedroom (no sofa area or kitchen area) with bathroom, but good sized. There was a washing machine and a microwave but no plates or cutlery so hard to see why or how you would use it. Some nice restaurants locally, so we avoided the touristy, medicore food you get in the old town.

The property is beautiful and extremely clean. Location is ideal for staying in Prague as the tram is out front of the property and you are close enough to the main attractions but far enough out that you can enjoy some peace and quiet. The room we stayed in was perfect for the two of us. Wonderful tall ceilings and windows and lovely furnishings. The check in process was seamless and we were able to check in early. The room had everything we needed for our stay, (although we never figured out how to get the small refrigerator cold), it was great having a washing machine as well. I highly recommend this property and would absolutely stay here again.

Wonderful staff beautiful old building great location I would absolutely recommend and stay there again

Beautiful apartment, spotlessly clean with all the required equipment in full working order. Excellent communication from Eva who was very helpful in providing any information we required throughout our whole trip and getting about Prague. Highly recommended.

We booked the Crystal Suite Prague room (1 bedroom apartment style with kitchen) for 3 nights, but upon arrival we were given the Junior Suite (1 room with no kitchen). We called the hotel and they told us there's nothing they could do for the day so we sent her an email for her to check the next day. Next morning we called but she did not pick up. We called again at night and she told us the room was overbooked and the room we booked is not available. When we asked for a partial refund for the price difference, she told us we are lucky to even get the Junior Suite for this price. In the end she offered us via email to move to Crystal Suite Prague the next day, which we agreed to. We ended up having to to stay in Junior Suite, which is tiny for 3 people, for 2 nights. We then asked through Expedia for a partial refund for the first 2 nights for the price difference of the 2 rooms, which they refused. Expedia also refused to help. The Crystal Suite Prague room was very nice, so it is such a pity to have an overall terrible experience. Extremely disappointing.

Great size, nice apartment, great location, clothing washer in unit, friendly staff. Terrible internet.

Loved the two bedroom, two bath, and the washing machine. We didn’t have to take over so many clothes because of the washing machine. The mattresses were a little firm for me but that’s a personal preference thing. Very convenient location, I really have no complaints. Would rent it again.

Excellent choice! Staff so helpful and place spotless.

Overall good stay for the whole family. The apartment is well equipped with dish and cloth washer machines well equipped kitchen No front desk, office help available 9 to 5 Mon to Friday only, otherwise by cell phone easy area to navigate with public transport or walking Wi fi was good

This place is great! It's a very spacious 1 bedroom apartment with high ceilings and all the amenities, including a washing machine. Very comfortable. I would absolutely stay here again, EXCEPT the location is a bit far from the city center. There's a tram stop nearby and it's about a 10 minute walk to the river, but it's a good 20+ minutes to the Charles Bridge area or the city center. But you can buy a 24 hour public transport ticket for like 2 euro, so whatever. Also, be aware that the sofa bed is an extra 20 euro per night. I didn't realize this when I booked, so I just ended up sleeping on the couch without pulling it out as it was a charge for the extra linens that go on the sleeper sofa. Also, there is only someone at the reception office during business hours. So if you need anything or to use the computer... you can't. Otherwise, I quite enjoyed my stay. I don't really have any complaints, but next time I'd explore something a bit closer. For the value, you can't be the quality of this place.

If you want a nice spacious apartment to come back to after a day of seeing the sites in Prague, Residence Jecna is the place to stay. Staff were super helpful and had reserved parking at a good price a few minutes walk from the apartment. Lots of restaurants were within a short walk and we had tram and subway access close-by to get to the rest of the city. Only drawbacks were a very firm bed and hundreds of satellite TV stations with no English channels to be found.

Wonderful place. We had a beautiful balcony view out the back, and plenty of room for our kids (one upstairs in a loft). Couldn't get the TV to work, and while the super explained it we still had trouble after he left (it was operational, but had about 3 remotes & was complicated). Lots to walk to around there, and the charm of the place was unmatched. Would definitely recommend & return to.

The location was OK. A little out of the way from the main tourist area (old town). The apartment was huge and provided lots of room to relax. The balcony was great and had a nice view of Prague Castle. The apartment had people on site to help. Eva was great. She helped with the washing machine and set up a taxi for us to the train station for our overnight train to Budapest. She's very friendly and helpful. Thanks Eva!

Lovely apartment, quite roomy, good size bedroom then a good size loft room with ensuite. Very clean. Lovely building well maintained. Washing machine works well, good sized bathrooms, lovely view from balcony in main bedroom. Great location, walkable to main railway, tram runs outside door, little outdoor fresh market up the road, walkable downhill to river and main tourist area but outside the main tourist area which is what we wanted. Street was a little noisy at night but didn't affect us. Lovely restaurant cafe amandine a couple blocks away, highly recommend it for linch or dinner. Great market on the river on saturday mornings. The only negatives to the apartment were the wifi didn't work first day but was fine after that, the kitchen in the apartment is small and whilst has the basic utensils for cooking a meal lacks the basic necessities for cooking (salt and pepper, oil, etc) so we ended up eating out which was great and a shame as there was some lovely local produce. Overall worked well for our first visit to Prague.

Nice place to stay in Prague. Close to everything. Staff is friendly and helpful.