A fabulous gem of a hotel with very helpful staff. Beautiful rooms, extremely comfy beds, nothing too much trouble (I ordered a kettle to make tea). Right in the centre of the old town - perfect location. Gardens within the court yard a delight. (NB Expedia - there isn't a swimming pool!)

Everything great

I think I drew the short straw. The comfort room is on the ground floor. I had people walking past my room windows continually to get to the restaurant. There was a table and chairs outside of my room which was noisy and didn’t make for privacy. There is no curtain on the bathroom window - just frosting - so I felt uncomfortable at night with lights on. The lights from reception come through this bathroom window too. Not good for a solo older female. I believed the room was a step up from the normal room.

It was nice and I will be back.

Great location. Helpful staff

more to this hotel than meets the eye. great place to stay in the alstadt. bit difficult to drive the car to....

Great room near street car stop.

Beautiful very comfortable. Great location!

Friendly staff and comfortable accommodations. Nice stay

The hotel is located in the middle of city and very convenient for sightseeing. The breakfast had all the basic things you need, and refilled frequently. There is a sauna and it’s opened till 11pm, it was refreshing after a long day of walking! If you want to have air condition in the room, make sure NOT to choose classic rooms. Newer rooms do have air conditioning, maybe good idea to double check with their homepage. One thing I wish they had in the room was mini fridge, but otherwise it was a very pleasant stay and everyone was very nice!

Checking takes too long to wait

We had visited Erfurt on day trips, but this was the first opportunity to stay in town. We had a great time. We were very close to the places we wanted to see (Erfurt Dom, Krämerbrüke (finally was able to walk on it), and the Fish Market (full of fantastic places to eat). Very nice feel of an old city.

Newly refurbished 1950s style retro room with view on main shopping street. Still very quiet. Very clean. Strict breakfast regime in stuffy breakfast room. Extensive roof garden area. Excellent restaurant.

Great staff, facilities and location.

I liked the location to town. The restaurant.

Perfect location in the center of the shopping district and close walking distance to the historic sites. The staff was very friendly and the room was very nice. No free breakfast & very expensive (18 Euros) but a very nice hotel.

Very nice and modern bathroom. Clean, friendly staff and great breakfast.

of the 6 hotels we stayed at in Germany this represented the poorest overall value. The bedroom was both very clean and comfortable but lacked coffee/tea making facilities, any usb charging ports, the new bathroom of which they boasted, had a small shower with no safety grab handles. Breakfast was not included but was offered a whopping 18 euro supplement each ( over $42 per couple for continental breakfast} If you want breakfast include it in advance in the room rate. Lunch in one of hotel's eateries was superb but pricey. Not a great hotel but not a bad one, which fell short in providing the expected modern day creature comforts and facilities. The hotel is ideally located in the centre of a very attractive town which deserves a visit and is located an easy walk from main railway station

We had a suite of rooms, our best room on this trip of five weeks.

I booked a suite. Rooms were great, bathroom spacious and new. Very kind staff. Only the bed was not comfortable enough...