6.2
Pleasant
From 745 reviews
Cleanliness

6.2

Room Comfort

6.4

Location

7.6

Service and Facilites

6.8

Traveller Reviews Big A Motel

Number of reviews per page
20
40
Top reviews
Sue
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was a nice room, the only thing I didn't agree with was the $75 charge to switch from a king size bed to 2 Queen size beds. They also need to put more than 2 towels and 2 washcloths in the room. They should also provide hand towels. Had to use wash cloth to dry hands after washing. I think they need to put a little shelf in the shower to put your soap, shampoo on. Had to set it on the shower floor. I felt the owners were friendly. I'd stay there again . I'd recommend it to family and friends. Convenient location. All in all a good clean place to stay.
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Brianna
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was great to work with my disabilities however the floor was dirty and my partner and I struggled to sleep due to loud noises in and around the property.
Andrea
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

No surprises. Place has definitely seen better days, but it was reasonably comfortable and clean. The mattresses were a little on the hard side (for me), but they were in good shape. The bathroom was clean. The bathroom fan was very loud. The room heater made the place a comfortable temperature but with a consistent rattling noise. Our room had no lamps, just one oddly-colored light in the middle of the ceiling. Plenty of damage to the walls and ceiling, and the floor was pretty dirty. The fridge and microwave worked, and our room had a dining room table against one way — which was odd, but quite convenient for putting our things down. For the price (at the location), I’d definitely stay there again.
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Verified traveler
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

To sum it up in simple terms, the place is disgusting. The bathroom was dirty and had hair from more than one person left all around the room. The chair/couch had questionable stains for a black light and the bed squeezed like a rusty wheel with the slightest movement. The housekeeper looked dirty and sat on the stairs for hours smoking outside my room. The staff is unfriendly and charged me $84 to check in 4 hours early. The nightly rate was $88 😡.
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Johnathan
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Pillow sheets had blood stains , furniture outdated , bathroom tub super nasty & there was birds flying on the top floor over your head when you walk by.
Terrah
icon-Business Family
Business Family
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We had to book in a pinch. The room was cleaned but felt dirty because of the old amd worn furniture. My daughter cried because it was “scary”. No way any of us would shower in that shower!
Andy
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

It was pretty noisy you could hear neighbors doing stuff and hear cars on the streets
Mara
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Last minute stay in the Santa Ana area, and we chose this place. Room was ok but the bed was hard and there wasn’t enough towels. No bath tub stopper either.
Jacque
icon-Business Family
Business Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

We booked 4 rooms for a special event and everything was convenient
Gaby
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I love it
Adriana
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

This property is not up to par. It’s upper hot in the rooms and ac barely worked and even switched rooms. Had to just check out 3 hours after I got there because the room was unbearable.
Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The rooms and property were very clean
Transparent
icon-Business
Business
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

I was not bother and was well pleased.
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Was an amazing stay and will be staying out there again when we come back for vacation again. The maids were amazing at handling some lady that was attacking us verbally for no reason. Was very clean and quiet. The room set up was amazing
Eric
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Great service
Matt
2.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

The guy at the desk wasn’t very friendly and my room was gross! Omg, I’ve never been in a room that felt this dirty and uncomfortable. The bedding was thin and I decided to sleep in my clothes to stay warm and protect myself from whatever may be on the sheets. The chairs in my room had stains and holes. The walls were dirty and the shower was so bad I decided to skip it. Would NOT recommend.
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Adriana
icon-Leisure
Leisure
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Considering the area, I felt very safe during my stay. The only con I have of my stay was that the room was well kept but it did not feel “clean”. The furniture was dusty, there was a used soap bar in the shower, and the pillows were extremely yellow as if they were stained I brought my own blankets and pillow so I slept on top of those. There was also a distinct smell, like dirty sheets and dust. Other than that the service was excellent.
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Michael
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Stayed here for one night being close to Honda Centre for a hockey game. Check-in was professional & lady at the check-in window arranged for our rooms to be close to each other. Older style motel with free parking. Room was basic & clean. Very spacious with a king bed , timber floors, table & chairs, microwave, fridge & ac. It's not fancy & I found it comfortable & room was reasonably priced. There are dining options nearby. Honda Centre is walkable , about 3 miles. Big A Motel suited our purpose fine.
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Kylie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Great property great rates nice staff as well
Alfred
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The staff was nice enough but the pictures of the property are misleading. Looking out the second floor room you can see the dumpster piled high with garbage as well as the surrounding area, the room seemed to be missing furniture and looked a bit empty. Walls were stained as were sheets, so not sure if the linen had been changed. The area itself was decent and there was plenty of stuff within walking distance and a 7-eleven just next door. I wish the shower had hot water but at least it wasn’t freezing cold. Not sure id recommend this place because the bed was uncomfortable and there was no box spring and I did not look at the checkout time which is usually 11am at most places but this place was 1030am.
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