The heater barely worked and we had to run the shower a couple times throughout the night to warm the room.

bathroom floor dirty, towels were damp, too smelled musty. room was cold

We initially had a heating problem in the first room so they gave us a new room. Then the tv wouldn’t work properly so they came and fixed but we could only get one channel, PBS. Toilet seat was broken. The room was clean but old and tired looking. Needs totally renovated. Noisey from upstairs and outside. Staff were friendly and tried their best. Bed was clean and comfortable.

The rooms are dirty

Super loud. They did let me check out late so I could try and get some extra sleep.

Room felt neglected. No TV. Staff person worked very hard to fix issue. Eventually we had a working TV. Asked for more towels which never came. Drain in bathtub flooded. Did not feel comfortable the entire stay. Good coffee from little cafe on site. Will not stay at Canada’s Best Value in future.

The room was quite disappointing. It was cold, outdated, and unclean, and did not resemble the images provided. Furthermore, the toilet had not been properly cleaned after the previous guests' departure.

I was traveling from the lower mainland to central Alberta and needed to stop part way as it was too long to drive while I was recovering from a surgery. The service was amazing as they helped unload my luggage from my car upon arrival and reload the next morning due to my recovery conditions. Highly recommend

Parking is self reliance. The staff dont look friendly . While bookinh from Exepedia, it showed breakfast,but the hotel staff denied and did not provide breakfast. Not fit to stay with family and young kids.

The room was in need of fixing the sloppy finishing work from painting to caulking. It was basically clean enough but towels were missing when we arrived. There was some false advertising about included breakfast which they first wanted to not deal with, but then arranged a free breakfast elsewhere, which was just fine, but we had to drive several blocks. The cost of the room sort of reflected the appearances. There was noise outside very early in the morning - though this may be related to guests and not the running of the motel.

Yes

Was not able to have the room that i booked when checking in in the Thursday ev evening. Was no toilet paper in the room, dirt build up in the corners of the bathroom, no sugar or coffee mate for coffee. Was not till Saturday at 230 pm that housekeeping came and knocked in the door asking if i needed anything.

Kitchen was disgusting, electric plug did not work, extension cords are not acceptable for wiring.

The staff is one of the best in kamloops! We love staying here with our family. Close to a few things but not super close to the busiest of downtown

The room was filthy. The bathtub was covered in dirt. The doors and walls were pretty much black from handprints. There was garbage behind the bed… the staff were nice during check in.

It is good for one night stay over.

The room looked like someone had just Moved out after a year. There was blood on the fridge door very dirty stove and down the sides. No cooking utensils We didn’t stay. It was too dirty

very old, needs renovations. very overpriced

Room was ok

We felt safe in the parking area and room