Overall Ratings & Reviews Microtel Inn & Suites by Wyndham Cartersville

Great customer service. The room they assigned me first had not been cleaned so they immediately move me to a new room.

goood

yes goood

We entered the building and witnessed cereal poured across the counter in the dining area. The elevator was filthy. Our room smelled like marijuana and mildew. A roach appeared on the night stand and moved onto the bed. We did not stay overnight at this hotel.

Worst motel I’ve ever stayed in in my life. I cannot believe I had to pay to stay here as I still have bedbug bites all over my body.

The carpet was FILTHY! House keeping didn’t ever come clean our room or fully stock new towels and wash cloths. One night, we had to sleep without a blanket because none were clean. There were roaches. The water didn’t get hot one night. I’m sure I’m forgetting something, but don’t book this hotel. Terrible service.

The place was dirty and when I went to check in I was told I had to wait until the 3:00 pm check in time. When I wanted to check out there was no one at the desk.

I pre-registered with the app but when I arrived there was confusion and initially could find my reservation. Cleanliness left much to be desired. No USB charging outlets available. Room was in need of much TLC and had a strong odor.

I always try to be fair when I see reviews on a place. But, this place is a dump! Filthy. Tv broken. No smoke detector. So, previous reviews had it pegged correctly. Never again!

Will be renovated in future . not too clean in lobby AND HALLS,ELEVATOR

The hotel is a quiet and clean place

Room needs fridge and microwave

The price was right. The beds were comfortable. The location was relatively safe. The breakfast was ok. We would stay there again.

We didn’t even get the room that we booked. We paid for a suite and they gave us a regular room and never refunded any money back and the room was absolutely disgusting. The hotel is absolutely disgusting. The bathrooms are the most nastiest thing I’ve ever seen in my life and it was so uncomfortable being there I wanted to just leave.

You Guys Can Do Better

Not great

Its ok just high price

Cool

Property is in disrepair. Tears in carpet. Bathtub felt like it was going to fall through floor. Drunk people in parking lot with blood all over. Very scary.

They updated the exterior of the hotel so it looks good from outside, but not the rooms. Ours had torn and disgusting dirty carpet. Bathroom fixtures were rusted. The toilet was not in great shape. The room smelled musty. The owner is milking his cash cow.