Overall Ratings & Reviews Sonesta Hotel Cusco

Good property

It was fine.

very nice

El personal atento y cordial

The front desk attendant, Betty was very helpful, pleasant, and was always eager to assist and answer any questions. Thank you!

While the property and staff were great, the lack of on-site parking created some issues for us. The staff helped us park at a nearby place when we arrived in the dead of night.

First of all, I’ve stayed at various hotels throughout the world. This hotel had the BEST hospitality! The staff was amazing! I have never stayed at a hotel where they greeted us by name every day! They genuinely asked how our day was and they were the nicest. Nicolas in particular was fantastic! We loved seeing and greeting him daily. He gave us fantastic pointers and recommendations! Ramiro at the front desk was also super helpful and so nice! Elliot the bartender made us delicious drinks and Miriam was our housekeeper that did our turndown service and gave us a hand written note. Thank you to everyone that helped make this an unforgettable 40th birthday trip! I hope to come back to Cusco soon. I highly recommend this gem of a hotel!

Great hotel, perfect location, super helpful friendly staff! Highly recommend, we will be back!

Excellent Breakfast, Friendly Staff

Overall hardware is good and staff speak English well. But we got a call at midnight with electro noices only to woke us up . You would hope that hotel can screen out the calls by confirming guests name . The room is spacious and nice Balcany . But the bathroom doesn’t have a venting fan

Great staff. Tania was great. Good amenities.

They had the restaurant open at 3 AM. It was unique. We had a tour starting at 3:30 AM so we were able to have an early breakfast. It was wonderful.

The highlight of this property were the very friendly and helpful staff. The restaurant the breakfast buffet were very good.

I loved the convenient location of the property. The staff was incredibly friendly, and the breakfast buffet offered a variety of options. Our room was clean and quiet at night. I would definitely stay here again.

Very good hotel and excellent staff

Very nice hotel in Miraflores area

Hotel has very high standards in terms of comfort and staff. They could not help you enough

Staff was incredibly pleasant. Accommodations were exceptional. I will return to this hotel.

Clean, good location to take Peru rail bimodal bus, 3 minutes walk to bus station.

Great location, walking distance to almost everything. Staff very friendly and attentive. Breakfast was delicious and many options available.