Overall Ratings & Reviews Ona Pearl Grey

I recently stayed at Pearly Grey Ocean Club Apartments & Suites and wanted to share my experience. First, the view from the hotel is absolutely stunning—definitely one of the highlights of the stay. The staff were friendly and welcoming, which added a positive touch to our overall experience. However, there are a few areas that could use improvement. It would be great if the hotel offered a buffet breakfast option or even an all-inclusive package for food, as options felt quite limited. Additionally, there isn't much in the way of activities for children, which made it less engaging for families. One of the biggest concerns was the check-in time of 4pm, especially considering that guests pay for a full day that technically begins at midnight. Being unable to access the room until late in the afternoon, and then having to check out by 10am, doesn’t feel like good value. These timings definitely need to be reviewed. Cleaning is only done twice a week, which might not be ideal for guests staying for longer periods. Also, there is no air conditioning in the rooms. In our case, the fan in Room 205 wasn’t working. We reported it, but unfortunately, it wasn’t fixed during our stay. All in all, the hotel has great potential thanks to its location and views, but a few upgrades and adjustments would really improve the overall experience.

We own a time share at this resort and we love it. The staff are amazing and the resort is very clean and well kept 😘

We had an excellent holiday but our room (215) was noisy due to pumping equipment outside the balcony

Amazing stay, truly enjoyed how friendly the staffs here are and how nice the view is from the hotel

Had a great time here, will be booking for next year

Perfect place for relaxing break/holiday. 5min walk to beach. Shops and restaurants 1minute walk, plenty of options. Very clean everywhere, would definitely go back.

Amazing views from the balcony, apartment was big and clean, in February price was brilliant. What I didn’t like was the noisy pump or something just by the bedroom which was on all night.

Studios poorly maintained patio doors did not fit properly and rattled all night. Staff not interested

Wonderful apartments and lovely staff just a pity about the uncomfortable beds. The apartments are wonderful and staff can not support enough, all the facilities you would need, would be a little warm in the summer as fan only but perfect for the winter temperatures. Lovely bar and restaurant onsite and great all round facilities. As a mother and daughter, with mum in wheelchair I have a couple of comments (however must say the staff tried always to support any request), Firstly the apartments are situated up a slight incline so for a manual wheelchair you must be quite fit and able to push the wheelchair back to the apartment or around the resort, Secondly if we went again I would definitely ask for a 0 floor room as the lifts are not large enough to get the wheelchair in without folding, but were available to use with little delay. Finally the car parking when available is on a slope so not the best for wheelchairs Despite all these comments and these are purely to assist wherlchair users the views and place was lovely.

An excellent property. Quite with sea views and sunset. Lovely and clean. Nice food and entertainment if needed. Near a beach, bus, restaurants and shops. Trips and airport transfer strained from the hotel. A perfect stay.

Everything was really nice, with our room overlooking the pool/restaurant. If I stayed again, I'd like a room overlooking the sea. The pool was nice and a 5 minute walk down to the beach. Retaurants nearby. We ate at the hotel on the last day and it wasn't amazing, so im glad we hadn't gone for food included, but that's preference. Otherwise we had a great stay.

An absolute fabulous resort. Great atmosphere, friendly staff, beautiful apartments and amenities. Heated pool and great entertainment

Good property but need aircondition

Room was exceptional and adequate. Fresh towels and bedding, room cleaned and amazing acknowledgment and care from staff

Sea view rooms have an amazing view. The Edge restaurant was lovely!

Lovely pool. Warm. Helpful and friendly staff. Good value.

We were allowed access to our apartment at 1200, which was ever so convenient. Fabulous swimming pool area and restaurant/bar. Wonderful helpful waiters! Calmer area of the south of the island. Enough quality restaurant options within short walk. We did not get the wonderful sea view that we expected - make sure you request/pay for it. Cleaning standards of the accommodation were a bit below expectation - perhaps in light of the early check in. The water slide should be open more often.

Nice hotel and apartment room, good pool and spaces to relax. Enjoyed the happy hour.

Beautiful calm clean hotel

This is a lovely location with nice restaurants and the beach only a few minutes walk away. It is not a 'lively' hotel which was perfect for us. The restaurants food was nice and staff are polite. Our only issue was that when we arrived the reception staff told us 'The Edge' bar was closed which was a real shame as the view from that part of the hotel is stunning, then we wanted to get a massage as advertise on their website and were told they didnt have a masseuse on site anymore, then half way though our holiday they closed the pool for maintenance work which should have only taken 3 days.....after 4 days it was no where near complete and the pool was still closed. This was really disappointing. They did offer access to another hotel pool but we wanted to be close to our room as my partner wasn't feeling 100%, so this wasn't really good enough. If we'd of know all this we probably wouldn't of booked with them!!