Traveller Reviews Holiday Inn Express & Suites GRANTS - MILAN by IHG
Number of reviews per page
20
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40
Top reviews
Thomas
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Clean room / easy access from lobby
Frederick
Business and Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The Television in the room wasn’t functional.
The Desk Employee told us … there’s no volume control and it had to be plugged in and unplugged to turn it on & off.
The hot tub didn’t work. No jets no circulation. The employees had no answer for this.
There were no free weights in the gym.
This is absolutely not what we’ve come to expect from the HOLIDAY INN EXPRESS franchise and Expedia.
Quite frankly this is unacceptable and ..,, if we can’t trust your site to deliver a consistent product and service … possibly our patronage would be best served somewhere else.
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MaLorie
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great stay
Joel
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Power and usb outlets didnt all work
Kelly
Leisure
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Worker's were very nice bad was shower was really dirty that's my only complaint
Charles
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Good service, friendly, helpful staff. Good breakfast. good mainenance.
Mary
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Comfy bed, lots of room.
The hot water took awhile to come in (wasteful), the bathroom needs on more light and a hook on near shower to hang clothes or towels.
Highly recommend the Junkyard66 Brewery 5 minutes away.
Tara
Leisure Family
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
It was okay, not much dining options around.
Andrea
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
If you’re looking for a hotel with a good breakfast then i recommend this hotel.
It was the best hotel breakfast I have had in a long time. The bacon was perfect! Also had cheese omelet, scrambled eggs, country potatoes, biscuits and gravy as well as a selection of yogurt, cereal, muffins, bagels. Oh and a machine to make fresh pancakes.the staff was friendly. The only thing keeping it from 5 stars is they don’t have any k-cups with caffeine only decaf. Also, the biggy was that I almost got trapped in the elevator. The doors did not open and I had to force them open. Kind of scary.
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Loren
Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Fun staff. Clean, comfortable room. Bed, pillows, towels, all comfortable.
John
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
The location worked great for my trip. Staff was friendly and fast. Property was very clean. Hot tub felt great at the end of a long day. Quiet stay. Breakfast was very good and dining area was clean. The lady taking care of breakfast area greeted me nicely when I went in for breakfast. I'd definitely stay here again.
David
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Very pleased with the accommodations... missed carpeting in the main room
David
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Very clean, area appears safe, rooms are in good condition. Staff are friendly and helpful. Breakfast has several options eggs, sausage, toast, biscuits, cereals, pastries, pancake machine, yogurts.
adolphus
Leisure Family
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
It was clean and nice staff. But fitness room lacked dumbbells and small room
Verified traveler
Business
6.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Under construction still. Molding and trim falling off in the room. Paint spots throughout the hotel. And for some reason was twice as much as usual.
Vickie
Friends and Family
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Clean, quiet, attentive staff
Christy
Friends and Family
8.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
The room was clean and comfortable. My only issue was no bathroom vent... I was there with my husband and son :)
Andrew
Friends and Family
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Hotel is undergoing renovations but was still a pleasant stay.