I’m only commenting on the restaurant as I haven’t stayed at the hotel. We tried the breakfast buffet at Van der Valk Hotel Waterloo and honestly... it's a solid 4/5 from me. Think: fresh pastries , juices & fruit , specialty coffees 3, cheeses & charcuterie, eggs, omelettes... basically everything you need tor a slow, indulgent morning. # What I loved: So much variety (there's something for everyone) Fresh + well presented Relaxed, elegant #atmosphere What could be better: It's not the most "wow" brunch I've ever had... but definitely worth it for the price. €22 per person (kids half price 4 4) Daily from 06:30-10:30 They've also got a restaurant, brasserie for dinner and lunch however I haven’t tried it.

Booking a stay at this hotel is essentially a high-stakes gamble: you might hit the jackpot with a modernized room, or you might—like me—draw the short straw and end up in a retro time capsule untouched for two decades. The amenities seem to be running on a strict minimalist theme: no soap, no glasses, and not a single tissue in sight. The bathroom features a half-functional shower head that aggressively sprays water everywhere except where you want it. Stepping out into the hallway doesn't offer much relief—navigating the corridor feels like walking through a clinical, sterile hospital ward, complete with a mystery puddle, hinting at broader plumbing troubles lurking within the building. For an extra jolt of adrenaline, the fire alarm even went off once for no apparent reason. And if you plan on shaving, applying makeup, or doing any actual work back in the room, bring a flashlight—there is zero lighting above the washbasin and none over the microscopic desk. This whole ordeal is completely out of step with what you would normally expect from a Van der Valk property (except for the good breakfast buffet). If you prefer guaranteed basic amenities, functional plumbing, and predictable comfort over playing real-estate roulette, you will get a far better experience at an Ibis or similar budget hotel—for roughly half the price.

We had an amazing stay at Van der Valk Hotel Waterloo — the staff was welcoming, the rooms were spotless and comfortable, and the overall service exceeded our expectations. Highly recommended for anyone looking for a relaxing and luxurious experience!”

I would never go back! Room was definitely not worth the price, including quality of toilet paper, cosmetics, shower, ... the only reasonably decent feature was the bed but again my wife and I travel the world and for the price it was not worth it. Then let's talk about service. We waited at front desk on arrival then made check in with no mention of any special formalities for breakfast... when we were ready to go down for breakfast we took the normal stairs closest to our room to go to down. No signs asking us to wait, no signs for a special breakfast area in the large room full of tables (all set). We still waited as we are generally decent people and have managed catering in the past. However we did not see any signs and there was only one waitress running around. The rude tallish late thirties man with a beard was nowhere to be seen... so we naturally served ourselves as you do with a breakfast buffet and then looked for a table for two. All were taken so we saw a few large tables set already where one group had sat down. Again no signs indicating it was for lunch. Not amazing breakfast and rather loud room. Just when we were finishing our one plate of breakfast, while my wife was complaining quietly to me that it was drafty, this tallish mid thirties bearded man approached from behind. He seized my cutlery and started telling us off for sitting at this table. Instead of answering in outrage I started apologising and tried to understand what was wrong. He then went on to question our comprehension of how a hotel works and complaining that he will need to set the table again for lunch. This was 9:45 in the morning !!! Then at checkout I waited for the receptionist to ask how it went, which never came... only "we don't need anything from you". So I said your breakfast staff was extremelt rude. She shrugged. I very rarely write bad reviews and i am now pissed off I wasted 5 minutes of my life to write this. But hope it will stop other people runing part of their weekend. Life is too short.