Metcalfe Hotel Montréal by Gray Collection

Explore Metcalfe Hotel Montréal by Gray Collection
9.2
Exceptional
From 2,889 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Traveller Reviews Metcalfe Hotel Montréal by Gray Collection

Number of reviews per page
20
40
Top reviews
Annette
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The desk staff were terrific! The room was beautiful! The restaurant Benjamin was outstanding. We will be back!
Tara
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing stay, will be our go to anytime we are in Montreal!!!
Hersson E.
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The Metcalf is a hotel in downtown Montreal with excellent staff. Everyone was very professional and accommodating. The Benjamin which is inside the Hotel is a great steakhouse restaurant and also had very well trained and knowledgeable staff. Gym and Pool was on the smaller side however the cleanliness made up in many areas where the hotel lacked.
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Dawn
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10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The outdoor lap pool was DELICIOUS! Great restaurant, location and overall vibe, will definitely stay here next time I revisit Montreal.
colleen
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with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff so courteous and helpful. The location is ideal central to everything , not far from old Montreal
Livia
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10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Perfect location for anything central Montreal. Friendly staff. Tastefully decorated. Perfectly clean.
Catherine
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was like staying at a high end boutique hotel. The rooms were gorgeous and the staff was soo politely and helpful. It was blocks from the bell centre. Very convenient for the concert we were going to. Minutes from shopping which I appreciated. The pool was cute and cozy. No one was there when we went to that was good but where it’s smaller if there were more people it would get crowded quickly. Amazing place to stay will stay again
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Francis
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10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is a good choice for a stay in central Montreal. Exceptionally clean, my room was quiet and the front desk staff couldn’t have been more helpful. A refreshing break from the chain hotel experience. You can walk or take the Metro (half a block away) to all the sites.
Patrick
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

all very good
Ieva
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location. Hotel was very clean and stuff was very polite and helpful.
aslida
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10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The brand new hotel was very impressive, l really enjoy the bedding, the bed was super comfortable and the robe felt like l was in a cloud, the location of the hotel is very convenient as well, across peel station and just a block from st catherines tons of shopping and restaurants, the staff was overly friendly, very helpful. The only thing l wasn't super happy about was the water pressure on the shower, other than that it was very high end, towels, sleepers, wifi, tv with wireless connection to your phone, l think it had chromecast connection, the pool was ok, not very warm but it was refreshing, all good in general.
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Sarah
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with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Enjoyed our short stay. All the staff were really nice and helpful. Room was nice and clean
Megan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel just opened so some amenities, like the pool and room service, were not available. But the rooms are beautiful, clean, comfortable and well-appointed. The location in great for shopping/restaurants.
LUKE
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent spacious rooms
Sumir
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had an amazing stay here! The rooms were very well appointed and very very clean! The service was also amazing! Nothing to complain about. Next time we are in MTL we will definitely stay here again!
Chloe
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Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is adjacent to McGill in downtown Montreal. Walkable to great restaurants and Old Port Montreal. In fact, the restuRant in the hotel was excellent with professional and skilled servers. The aesthetic of the hotel is extraordinary in its calming visual aesthetic and highly functional design. Our room was well appointed and beautiful with a fireplace, large bathtub, perfect lighting and comfortable bedding and beds. Most significantly, the front desk staff, Olivia and Chloe, worked hard to change our rooms when our first room had a noisy neighbor. They went above and beyond to make our stay exceptional!
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Rebecca
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful! The bed was so comfortable. The shower was sublime. The coffee and the Santal products made the stay feel extra luxurious. The staff was attentive and friendly. The extra attention to detail in the decor stood out for its style and intrigue. I would definitely stay again.
Dallas
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice boutique hotel in a great downtown location, about a 25-minute walk to Old Montreal. The rooms were modern, minimalist, and very clean. The pool is shaded all day, which was nice during the hot weather, but it is quite small, so larger groups shouldn’t expect much room to swim. The cocktails at the hotel restaurant were excellent, and the staff were friendly throughout our stay. Our only complaint was the check-in process. We were told our room would be ready earlier than expected, but it ended up taking several hours longer than we had been advised. Unfortunately, we didn’t receive any updates or explanation during the wait. We did speak with hotel management about the communication breakdown, and they were very receptive. They apologized, said they would address the issue, and kindly offered us complimentary drinks as a gesture of goodwill.
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Andre
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location and friendliness of staff
Mary Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property was modern, clean and had excellent staff.
Number of reviews per page
20
40