The hotel requires a complete renovation. The windows in the room couldn't be closed—the doorknobs didn't work, leaving a gap and making it very noisy. There's no hot water in the shower, and the bathroom is dirty. Breakfast staff runs around chaotically, mixes up orders, and, without protective equipment (gloves), transfers food brought from the kitchen to containers (the waiter used the same hands to collect dirty plates from the tables). Long wait times for closed breakfasts. The hotel's location is a plus. The wellness area needs renovation.

Nice hotel

Perfekt Bartek

The hotel was spotlessly clean and quiet. Very comfortable bed and the hotel staff could not have been more friendly and helpful.

Excellent hotel. Staff are super helpful and kind. Would stay again.

definitely will come here again

Nice hotel in city centre.

Nice location with lots of restaurants for a late dinner, friendly stuff, pet friendly (!), clean, delicious breakfast - what is more to want for one night stay?!)))

Good place, great gym and location. Minor issues with in room phone not working which created some difficulties.

I love the location, near the train station, restaurants, etc. Hotel is beautiful with friendly staff

Excellent hotel, very good breakfast, best area in the town .

Wspaniały hotel, piękne wnętrza.Pokój bardzo wygodny. Przemiła obsługa .Wszystko na najwyższym poziomie,bardzo polecam Hotel Monopol.

Great stay

Great stay

All perfect since arrival till departure.

A fantastic Hotel. When the renovation is complete, hotel and surrounding area, it will be amazing. My future destination!

This is very good hotel with swimming-pool and sauna. Rooms are very clean. Personnel are polite and helpfuul. Toalettries are from Occitan - famous french cosmetic brand - high quality. An only problem,- temporarily they don't have parking.

great location, in city center, close to all restaurants

Lovely place to stay in Katowice. Good gym and spa. Nice restaurant. Area is under serious renovation but not too noisy.

Very nice, despite current building work