Room needed repainting. No body lotion but shower gel, shampoo, hair conditioner, hand wash and hand cream was supplied. Couldn’t turn off the noisy air conditioning unit with the remote in Room 101 which was a shame as would have preferred the breeze from the balcony window. Lovely building and area perfect for restaurants and bars. Arrived very late so didn’t get to use the spa facilities. Was offered free glass of wine. Despite the trouble with the air conditioning unit, I would still recommend this hotel if you want something different from the usual hotel chains.

Great customer service in Español and English. Beautiful building and central in Buenos Aires. Nice morning breakfast as well. Clean.

Everything about this hotel is wonderful!! Make sure yo book a massage!!!

Staff was fantastic and helpful. Location great and rooms nice

Staff was friendly and welcoming, and the breakfast bar was sufficient. The location is great and I felt very safe walking around the area. The WiFi could have been more reliable. Overall, it’s an average stay that works well if you’re looking for something simple and convenient.

Great location, friendly staff

Great location, walkable to the entire Palermo area, great breakfast.

Awesome staff, great location.

Room was large and clean. Staff very helpful. Always cleaning around the pool and cafe area. If you stay 2 or 3 nights you learn lots of cafes a few blocks away. Breakfast was more than expected. Lots of parks close by.

Great staff, great hotel, they found my ipods and returned it to me. They also have delicious breakfast buffet. Highly recommended! Staff speak excellent English and is very polite.

Room safe wouldn't work, so we had to wait for the handyman to fix it before we could go out. Door SLAMMED shut every time we tried to close it. Internet was interrupted for most of our stay. We were unable to confirm our flights out of Buenos Aires. We had booked a wine tasting at a sister hotel. Found out that they could not accommodate us at 2PM as booked. They re-booked us for 6PM which we couldn't attend because of other plans. Then, they texted us via WhatsApp that they could do it at 2PM at our own hotel. Unfortunately, by then, we had made other plans, as we received the notification after 2PM. They then INSISTED that we pay for the reservation because WE had canceled..

Great hotel, in a very convenient and safe location! Staff were all amazing, spa is very nice and free, breakfast is amazing. Would definitely come back.

Very nice service people. The spa's hot tub was never working the whole 5 days we were there.

The staff was impeccable. The room and location great and the pool, though small was wonderful. Can’t rave enough especially for Candela, Macarena and Ricardo.

Staff was lovely. Rooms clean and nice.

Charming hotel easy walking to great food and shopping

The staff on site were extremely helpful, they made our stay exceptional. Rooms were small but clean and comfortable. Great location.

Very friendly and helpful staff.

Amazing service from all the front desk staff

Good stay