Hotel Portonovo Plaza Malecón

Explore Hotel Portonovo Plaza Malecón
8.0
Very Good
From 1,001 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.6

Traveller Reviews Hotel Portonovo Plaza Malecón

Number of reviews per page
20
40
Top reviews
John Michael
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is being remodeled. It is beautiful My room has a tbrand new.Big TV with a lot.more options. I felt more like staying in the room instead of going to the beach. This remodeled hotel gets a super 10. I am ready to return.
Israel
icon-with Children
with Children
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Demaciado decepciónado estuve 5 días primer día la agua del baño í lavamanos. Solo dos personas fueron súper atentas Adolfo chavarin i la mujer de arreglar el cuarto i mujer de limpieza 5 días pidiendo la contraseña del wifi i el personal que se encargue de enfrente me ignoraba demciado pobre la sistencia al cliente. Me molestó mucho este tema del wifi í personal tube que llamar ami compañía de teléfonos de usa para comprar datos i poderle competir internet. Mi hija.
Read More
Jacques
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

All good
Jacques
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

All good
Jacques
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Muy bien!
David Ernesto
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very nice and friendly staff
Tegan
icon-
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Didn’t tell me there was construction going on Heard nothing but hammering all day and waking up to it every morning
lisa
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This hotel clearly spent zero dollars on soundproofing. Every noise travels through the building like you are living inside an echo chamber. If it’s not construction workers hammering away early in the morning, it’s other guests stomping, dragging furniture, and talking all night long. Even worse, the maids routinely holler to each other across the floors as if the entire hotel is one giant open-air hallway. The craftsmanship throughout the property is equally disappointing. The carpentry work is shoddy at best, with poorly fitted doors, gaps everywhere, and thin walls that seem to amplify sound instead of block it. The entire design creates an “eco-chamber” effect where every conversation, laugh, suitcase wheel, and slammed door bounces endlessly throughout the building. To top it off, the WiFi is so poor and unreliable that even basic functions barely work — at times it was impossible to even turn the TV off properly because the connection kept failing. If peace, quiet, sleep , reliable amenities, or quality construction matter to you at all, this is probably not the place to stay.
Read More
Carlos
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The best part of this hotel is the breakfast, better than 2 of the resorts we visited. The location is amazing, you are within walking distance of the Malecon and beaches. However, they are under construction, the pool is still out of service and we were not informed that prior to our visit.
Elsy
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Everything good , thanks
Logan
icon-with Friends
with Friends
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

fine
Jasmine
icon-with Children
with Children
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Really enjoyed the breakfast..it was prepared well and was served fresh. The property’s location is perfect. Super close to Malecon, 15 mins walk to zona romantica. Lots of food and entertainment options around the property. Immersive to local culture. Only downside was the weird sewerage smell emancipating from the bathroom. It was quite unpleasant. Rest was all good. Can recommend.
Read More
Elizabeth
icon-Family
Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Breakfast was fresh. Dining girls were always helpful!
Garry
icon-
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Decent breakfast, rooms clean and quiet, although some reno noise during day. Safe didn't work, so they movede me to another room. No ice for drinks
David
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great place to be located to explore downtown PV
tammy
icon-with Friends
with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Monica, front desk is the best! There is beautiful beach around the corner, and Malecon steps away. Definitely my favourite place to stay!!!!! :)
Fernando
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very convenient location walking distance to many restaurants,stores,& Malecon.only issue was T.V.
Scott
icon-with Partner
with Partner
4.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

1. The room was in terrible shape. We had awful water pressure in the shower with almost no hot water. The shower leaked badly...all over the bathroom floor. 2. The room safe was broken so we were unable to secure our valuables in the room. 3. The selection of food in the breakfast buffet should have been better. You should add scrambled eggs, toast, home fries, sausage or bacon, a selection of pastries, fresh fruit, and a selection of cereal. The selection of food in the buffet was geared more toward Mexican guests and not toward American or Canadian guests. 4. The air conditioning unit should have adjustable vents so it wouldn't be blowing cold air on guests when they are in bed trying to sleep. 5. The ceiling fan did not work. We would have turned off the AC and used the fan overnight if it had. 6. The only good things we can say about the room is that the bed was comfortable and we liked the location. Unfortunately, because of all the negative things listed above, we will not be returning to the Hotel Portonovo.
Read More
Ismael
icon-
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Buen servicio todo muy bien 😁😁
Gail
icon-Family
Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We had a renovated room, the check in was easy, staff were friendly and the room and hotel were super clean. The continental breakfast was also very good We will definitely stay again.
Number of reviews per page
20
40