Room was great, excellent food, great staff. Outside area and indoor bar not adequate for the number of rooms. Requested to move hotels because of this, the team were very helpful and moved us without any problems.. thank you.

The property is clean and is walking distance to the beach and the old city of Rhodes. I found the entire staff friendly and very helpful.

Very friendly staff

Exceptional Service and Unbeatable Location I recently had the pleasure of staying here for two separate reservations, and my experience, particularly during the second stay, was absolutely outstanding. The location is incredibly convenient, making it easy to explore the area without any hassle. What truly sets this hotel apart is the staff. They are super nice and go out of their way to make you feel comfortable—not just like a guest, but like good friends. It is clear that they genuinely care about your well-being and are consistently polite. A special mention must go to Katerina. Her problem-solving skills and people skills are excellent, and she handled every detail with grace and efficiency. She is clearly a great leader and role model for the rest of the team, setting a high standard for hospitality. To top it all off, the food is great. Every meal was delicious and well-prepared. I highly recommend this hotel to anyone looking for a warm, welcoming, and high-quality stay!

The hotel upon check-in to check-out was excellent. Staff were very friendly and we would stay there again due to location and just thd sheer pleasure of being welcomed warmly and nothing was any trouble.

The entire hotel and staff was exceptionally taken care of and the service was above reproach!

What a wonderful experience at this hotel. Staff were polite, courteous, helpful and so obliging, nothing was any trouble. The room was so quiet and peaceful and the little things that added to our stay were so nice (wine, jams, cakes, fresh fruit). I can not fault this hotel at all and pleased to say that of all the places I have visited Mitsis was spot on from the minute of arrival to the minute we sadly had to leave, especially as you don't know what to expect, when check in late at night. The breakfasts were amazing and catered for every culinary taste in the book, including ice cream if you wanted. Thank you for making my holiday vacation a truly relaxing, no stress experience.

This was our first stay in Rhodes and thoroughly enjoyed at the Mitsis Petit Palais. The staff were all very welcoming, the room was clean and roomy. We were booked in for half board. The meals were of a good standard and variety. Would certainly consider staying here again. Thank you to all the staff at the hotel for making it a great holiday.

The staff in this hotel is excellent. They are friendly and very helpful. We enjoyed a very good stay and appreciated the upgrade and the late check out. The meals are healthy, varied, and presented beautifully. We would definitely return to this hotel.

We were shocked upon arrival at a Mitsis hotel - previously they have been excellent, but this is a hotel that time forget, very old style, the oil area was like a concrete jungle. We booked a room with a garden view- but there are no gardens!! Staff and food was good, also opposite was a massive Mitsis building site!!! Not happy never going back

We have loved staying at Mitsis Petit Palais. The staff were very nice, the rooms are clean, and the location in Rhodes was amazing to walk around or book activites! I highly recommend the hotel!

No one told us they were building another hotel opposite.

Have stayed at Mitsis petite palace before and had a lovely time. Unfortunately on this occassion I did not realise there was extensive building work opposite, therefore felt quite dusty in the air. Despite this, I still enjoyed my stay. Food, rooms and location excellent. The cocktails did not seem as strong as before but I enjoyed trying them. It was lovely to see the same staff again, and they are a credit to the hotel.

Hotel is ideally situated for the beach and backs onto new town and is a short walking distance to old town. Food/restaurant did not cater well for gluten free with limited hot food options available and ‘dish’ labels/signs did not include info to let guests know what the GF options were; which meant the Chef had to come out of the kitchen and go through what the options were which seemed very inefficient. Majority of staff were friendly and hospitable however Andromachi on reception could do with some additional customer service training as she was not only rude to us, we witnessed her poor attitude to other guests as well during our stay. There is significant construction works going on opposite the hotel until end of summer 2026 which we were not advised about upon booking and the noise was disruptive during the day particularly if you like to go to the beach.

My first impression was a comfortable hotel with friendly and professional staff and I want disappointed. The hotel and facilities were clean and comfortable and I was able to fully relax during my stay. The food was prepared to a high standard and the restaurant staff first rate I am already looking forward to returning next year

Plus side: good breakfast buffet, comfortable beds, decent swimming pool. Minus side: massive building site opposite, operating every day from 8-4, and noisy; no ventilation in bathroom, so very smelly.

The hotel staff were friendly and helpful. The breakfast buffet was fabulous, they’re having to ask the staff to get a glass of orange juice seemed ridiculous. Why not just put it out with the rest of the buffet? Our rooms were on the sixth floor, one of us had a great room and the other had a much smaller room with significantly less storage. This was not fair given that we both paid the same. We both had a bad smell in the room (drainage) and although we raised the complaint we are not sure if anything effective was done because the smell persisted and we had to keep the patio doors open when we were in to make it bearable. We both experienced no hot water around 50% of the time. This could be because our rooms were up on the sixth floor We enjoyed the pool, but you had to be there within five minutes of opening because all the sunbeds would be gone. The gym was basic, a little tired and in a windowless room downstairs – not ideal with limited ventilation so did not use it as we had hoped to. The hotel lists Pilates and yoga as being offered when we enquired about this we were told that that was not the case. There is a massive building site opposite hotel with work going on seven days a week from early till late. This should definitely have been made clear to us when booking because it meant that sitting out on the balcony was not always a pleasant experience. Overall, we did enjoy our stay at this hotel but unfortunately the facilities and some of the maintenance did not

Great location and amazing buffet

4 Star is bit of a stretch but perfectly acceptable accommodation. Small pool area will get very crowded in high season although there is access to private beach, 5 minute walk. Not sure what’s going on with floors!! Barely a level one in the building 😂

The property is a little tired e.g. cracked glass in the balcony door but it is clean. The photos of the pool are a little deceptive, it is a pool but hardly a swimming pool. The hotel ad on Expedia says ‘Sun & fun on the beach’ & has photos of sunbeds on the beach. Whilst the hotel is only 3 minutes walk to the beach the Petit Palais does not offer sunbeds on the beach. The ad also states that ‘active travellers can enjoy amenities, such as fitness classes’ but there were no fitness classes .. until we pushed & we’re told we could join yoga at the Grand. Anyway, enough of the negativity. The Petit Palais has a really lovely feel about it, it’s not so big that it’s impersonal. The dining was really good, with plenty of choice, & it’s great that you can pay small additional amounts to enjoy nice wines. Most of the staff were great but we want to say a very special thank you to Nikos who went out of his way to ensure we had a great holiday. And also a mention to Dimitris at the Grand who was just altogether lovely. Would we return? Most certainly yes if the package included access to sun beds on the beach.