Overall Ratings & Reviews ThalassaGarden Hotel - Pousada

It was a wonderful time!

Excellent location, a few blocks down the hill to the center of town and the beach. The property though doesn't feel like it's in the middle of town. Staff were friendly and excellent!

Ambiente muito agradável e tranquilo, próximo do da rua principal, café da manhã diversificado e bem servido.

Small hotel, the suites are great and the greenery is beautiful!

Very nice pool with excellent bar service. Short walk to all the excellent restaurants in Pipa.

Washington is amazing at front desk and the breakfast crew were great too. Owners could spend more time fixing up the place with fresh paint or getting rid of the ant problem around the pool instead of micromanaging things like reorganizing a cheese tray. Oh and a hello/smile to their guests wouldn’t hurt either

My stay here was excellent and it started off with Washinton who made my stay mist welcome. He told me if theres anything I need not to hesitate. He went above and beyond my expectations. I actually tbink he should be owner of the Pousada as i saw the owners who are gay and im a gay male myself barely even acknowledge their guests. I thougt this was rude. I dont need a lot of attention but at least a "bom dia" even the cleaning ladies in passing looked you in the eye and said "bom dia". The breakfast was amazing! Especially the tall guy and girl who worked the omlete station. In the main building everything worked great! I had to move to a chalet last day where i had roaches and big ones and also things broken in shower. All in all a great stay and woukd stay again because of the staff and not the owners. Owner please bw nicer to your guests and workers and a smile doesnt hurt either.

we went as a couple for 4 nights and had a wonderful time there until a receptionist named Washington slipped a paper with his phone number to my wife hands while I was checking out. Hiring such a disrespectful person to such a great pousada is extremely unfortunate and they should fire him as soon as possible.

Great location, great staff, very good breakfast, lovely chalet and room in the main building

Friendly, made really welcome, lovely gardens, good value. Short walk into the centre

Very nice property. It's off the main street but a short walk to the beach and action. Good breakfast. Has a nice common area and places to relax.

Staff is awesome. Enjoyed the pool. Property is well maintained. Wifi was reliable and breakfast was good.

Excellent hotel: beautiful, colorful, creative design on the common areas and a great use of the space and good, healthy breakfast. The suite was beautiful, roomy with a large balcony, the bed was king size, comfortable and romantic. Overall, a good stay. My only complains are that the hotel is not too close to the beach, and best beaches in the area are not the beach close to the hotel: Baia dos Golfinhos is a 30 minute walk (it's only accessible by foot) and Praia do Madero (we had to take a van there). However, the hotel is close to most of the places you'd want to go at night: downtown and a lot of fantastic shops, restaurants and bars. Also, the TV went off sometimes and the hot water in the shower wasn't a constant. Later at night, we only got tepid water. BUT, overall, the hotel was really fantastic and Pipa was great.

Petit dejeuner et personnel Un 10

Ótimo atendimento e cordialidade, limpeza impecável, estrutura confortável e ótima localização

Quarto sem acústica, houve todo o barulho do corredor e do quarto do lado. Chuveiro quebrado, café da manhã simples. A piscina estava suja. Não surpreendeu em nada, não voltaria.

Chegamos quase 21h no hotel , viemos de uma viagem cansativa e logo na recepção tivemos um tendimento bem deficiente. Meu esposo estava com uma distensão na panturrilha, por isso pedimos um quarto sem escadas, o que nos foi informado que não havia quartos disponíveis, porém no outro dia , durante o café, soubemos que havia. O quarto estava bem ruim, toalhas que apareciam o outro lado de tão finas ,com aspecto surrado. Banheiro com azulejos velhos mofados, um guarda roupa super pequeno e bem velho. Mas o pior ainda estava por vim! Ficamos quatro dias dormindo sem ar condicionado, solicitamos ajuda na recepção e nos foi informado que mandaria um técnico, mas isso não aconteceu, durante todo o tempo que ficamos lá. Hotel parece largado, sem manutenção. Cheio de regras , não pode , não pode ,não pode... Um único ponto positivo fica para as meninas do café da manhã, bem educadas e solícitas, assim como toda comida que elas fazem. O café da manhã é bem gostoso e muito bem servido.

Pousada bem localizada , com bom custo benefício e com bom café da manhã

A pousada é muito agradável com natureza exuberante ao seu redor e também na parte interna. Café farto de excelente qualidade.

O check-in foi razoável, atendente pouco simpático, atendimento do bar da piscina muito bom, o quarto antigo, colchão horrível, dormi mal, café da manhã muito bom, com atendentes simpáticas e prestativas. Primeiro hotel que me hospedei em que são cobradas toalhas para a piscina. Não tenho vontade de retornar a esta hospedagem.