Overall Ratings & Reviews Mercure Warszawa Airport

Everything was fine. Just could be nice to have possibility to check weight of your luggage. This hotel is mostly for people who go to airport. It is necessary :) But anyway, I xan recommend

Very bad service , we wait for airport shuttle for 20 minutes almost missed connecting!!! False advertisement. Very limited breakfast selection. We will never stay in this hotel again!!!

It's a great place to stay. I arrived a day early and stayed a night here. The rooms are very nice and clean. The area is quiet and the food is great.

Ok for 1 night !!!

The hotel was clean and the staff was helpful and friendly.

Helpful staff and nice area!

Everything was very very nice - except my non-smoking room smelled of years of smoke, and the carpet and chairs needed replacing.

We stayed there for 1 night on 25 of September. Staff on reception said that we have to pay extra 50 zlotys because of early check-in. Than after 3 minutes came another staff and said that we have to pay 100 zlotys for that. After I said that previous lady said it costs 50, he said ok, so 50. What was that? But ok, we went to the room and everything was fine, but in the evening i woke up from the sound that somebody is trying to open our door, there were few tries to open it and after 3 attempt the door opened and i saw some man, so i screamed and when he saw me, he closed the door and went away. I was there with child and my mother. We all were scared and didn't know what to do. So i went to the reception and explained what happened and the receptionist said "sorry, that was me, I was preparing another room next to yours and i opened your room by mistake". But i don't think that this excuses are true because the maid is the one who's preparing the room, and they do it in the day time, not at 9p.m., so i don't see any reason why the receptionist came to our room. The only thing that comes to my mind is that he wanted to rob us. Even if it's not, we couldn't sleep after that, because we didn't feel safe and we were scared, so we barricaded the door with our luggage and a chair. That was a restless night before 16 hours flight. That's all. Terrible experience

Nothing to complain about!!

Great hotel and great staff. The breakfast is excellent.

Clean, good condition and location, close to airport. Beds very small

Adding water to rooms would be a nice touch but in general a very positive experience. The room temperature was perfect on arrival, I absolutely love the Elemental Herbology cosmetics. Room was clean, bed comfortable and great service from the reception. It wasn't my first stay in this hotel and definitely not the last one.

I will recommend.

Well located.

Great hotel that is close to the airport, but also allows for easy connections to the old and new town areas. I was surprised to find some top-notch dining options nearby. Staff were all very helpful and friendly and all spoke a good level of English, which helped me. Breakfast is not to be missed.

Short business visit, didn’t have time to enjoy the room.

Convenient location, friendly reception

They need to remove check in express service, they do not have this service, I have called the day before and informed the hotel that I will arrive at 10:30 am, i arrived at 10:30 am, the girl in reception said i need to back at 15:00 pm for check in but, i was tired my little daughter and wife also.

I wanted to charged USB devices, but there’re only ordinary consents.

The rooms are spotlessly clean and the staff are very warm and friendly.