The hotel, location, and amenities were fantastic!! The only moment I got very disappointed was at the spa with one of the girls at the front desk. After one week at the hotel, the day before departing (May 21st) we booked an hour massage for both of us. At the moment of paying, my credit card didn’t go through (she shamelessly hold a laugh). I said that is not possible, gave her my credit card. It didn’t pass. My friend tried with two cards. Nothing. A local lady tried as well and nothing! It was obvious that it was the internet, but she NEVER admitted that. I was hoping for an apology, but nothing! Such a RUDE employee shouldn’t work at the front desk… We just told her to charge it to our room. She really ruined the mood of the massage time.