Room and facilities were generally clean and at the top end of what you would expect given the price. A bed, toilet, and shower in the centre of Reykjavik was what we were looking for and that is what we got.

it was fine, but iceland is expensive anywhere else and this room is half the price

Fantastic location, management while not always on site, was available by phone in literally 30 seconds. Accommodating and I could not ask for a better location.

Will stay at CityBox when traveling

Great locations

Service at front desk was excellent.

Room was very small, which was expected and ok. Shared bathroom was tiny, which was ok, but it stank very badly of urine, which made me question cleanliness throughout.

Location

Walkable area, walked a few blocks to bus stop to cruise port terminal.

Good location. Within walking distance of restaurants, shopping and entertainment. Secure card entry after hours.

I personally had a great experience here. Great location and great price.

Terrible shower and bathroom Tiny tiny room-size of a closet Could not understand Asian staff

Love location

room was hot

The room was possibly the worst I’ve stayed at in Iceland, stained pillow and mattress, shared bathroom/toilet/shower in one tiny area. It wasn’t cheap either. Fabulous location though I wouldn’t stay there again

Hotel cancelled reservation because credit card « did work » I was in transit therefore didn’t know there was an issue until I got there at 11pm. Couldn’t find another hotel( tried 4 hotels then gave up). Credit card was fine- Charged taxi back to airport $260 (more than the cancelled room charge) and no issues. I receive email with check in information from 101 guesthouse same day they canceled

My expectations were low, but I was satisfied with my stay. This place is older and basic, but it was clean and in a great location. If you are a light sleeper, be aware you will hear some road noise from the traffic. All and all I would stay again.

It was an okay hotel. I would have preferred a hotel with more convenient parking and personal bathroom…but that was known before I booked it. What I did not know is that the shower water would smell like rotten eggs. I’m guessing sulfur. It was really bad. I had to forgo the shower. Luckily it was only a quick one night layover to my final destination. I couldn’t imagine if this was a longer term stay.

I shared detailed feedback with the hotel. Consistent traveler here with over 30 countries experience. We all know Iceland is more expensive than other areas; please consider this a hostel/low budget hotel quality. The location is good, close to areas that one will want to visit. Although the town is so small that people who are fitter/enjoy walking will find nearly everything is in close distance. The elevator is reliable for those who have mobility issues. For people who have a one night stay and/or are on an extended, budget trip with no kids or elderly folks, this can be a reasonable stop over option.

Room was cramp, small, had no window, and extremely hot. TV was not working. The shared shower was elevated, unusually high on a platform and dangerously accessible.