Overall Ratings & Reviews Grand Sagcanlar

I'm a non smoker but I had to smell the smoke. Ventilation is needed.

Very friendly and attentive.

It is great hotel with wonderful customer service

Our rooms were very comfy and ckean. Staff were extremely friendly and nice and breakfast was very nice too.

Staff was very polite and helpful.overall very good experience. Hotel is located opposite the main train and metro station with very good transport link. Main centre is around half an hour walk

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Expedia made a complete shambles of the booking process which led to the hotel asking for an additional fee even though a reservation was made over 4 months before my trip. This left me and my family stranded. The check-in staff and manager were uncooperative.

I didn't like anything, it was breakfast and the lights of the corridor, the corridor was very dark and terrible.

Place is noisy from other rooms you can hear everything real dirty breakfast is very poor I would not recommend it

Our room was so so dirty! As other reviewers have mentioned, the carpet was absolutely filthy! The bathroom was so much smaller than on the pictures and was also in poor condition, the waterfall shower did not even work. The so called ‘city view’ was a tiny window overlooking nothing. We were very disappointed to see the room, it was nothing like the pictures. Living there for a week was so unbearable as the room was in such poor condition. Although, the staff were nice, it doesn’t change the fact the rooms were so dirty!

After seeing various bad reviews I was anxious on how the hotel would be but to be honest the hotel was very very good. We were 9 people who stayed there for 4 nights and to wasn’t disappointed at all. Excellent staff that go the extra mile … good stable Wi-Fi… good comfortable beds…. Lovely lounge area. Beautiful view from terrace. The best thing about the hotel is it’s location. The hotel is extremely close to all public transport services which is very convenient. Breakfast needs to be improved. The only negative thing about this hotel is that there is a non iron policy due to previous guests burning carpets and bedding sheets by not taking precaution whilst ironing.

Very good

it's near all types of transportation

stayed two nights there, both days we didnt have proper blankets and washroom taps were broken. breakfast is very mediocre…i dont recommend it

2nd time in this hotel. First time I had a nice large room on the 2nd floor. This time very disappointed. 6th floor, tiny room with a small bed and a very uncomfortable mattress. I asked for change and they refused.

The staff went beyond and above their duty to help me enjoy Istanbul . Amazing reception staff!

This is my favourite place I have No doubt to say excellent brilliant marvellous I’m really speechless stuff Owner receptionist always the best See u soon again

Nice and quiet hotel. Next to the metro. Rooms are clean and nice decoration. Will surely go back.

the hotel was close for all transportation

Awful guy in restaurant thinks he has too much authority bullying guests. Hotel isn’t maintained to standard shower head broken