Overall Ratings & Reviews Wyndham Santiago Pettra

Carlos, easy to work with!

The front desk staff is not to good, the forgot to add the credit card in my friends account and we request watter for the room and never was received. In other hand the restaurant staff were very nice and professionals.

First of all, The Hotel is very far from the city center, Metro lines and airport ( 26 to 30 minutes from each), and fare for uber or taxi from the hotel to any of those destination is approximately between $20 to $37 which means your back and forth fare to any of those destination, in average is about $50 to $60. Although on hotel.com, the hotel claims to have free airport service but they ended up charging me twice more than taxi and uber fare for my one way ride to airport ( about $67 Dollars one way). Cleanliness is moderate, Breakfast is mediocre. Staffs are responsive. In Overall, I do not recommend it to people intending to tour the Santiago. My three days stay cost me around $300 in taxi fare, uber fare, and worse of all, the fare to the hotel's designated vehicle and this is in addition to other inconveniences.

Nice property. Yet king mattress needed changing as springs were bad. Staff in reception was cold. Staff in spa were not motivated. When I asked for glass of water they pointed to where the glasses were. And when I entered they did no effort to accompany to show facilities. Breakfast was very good.

The staff were very helpful, the room was very spacious and the bed very comfortable. The only slight downside was that the towels were replaced when I hung them up for reuse and the AC was left on by the cleaner all day when I'd switched it off when I left the room which goes against their eco friendly mission.

The hotel was splendid, the room was spacious, the gym was adequate but light on weight training equipment, the restaurant and breakfast were magnificent.

Fantastic room, comfortable bed, luxurious surroundings

Great hotel Clean and very comfortable beds.

Very nice hotel in a convenient location. Nice pool and free breakfast. Friendly and accommodating staff.

such great service everyone was so friendly and helpful from the houskeeping to the doormen to the front desk pool, outside area, restaurant, gym, spa across street from mall large rooms, very comfortable great price

Good location fOR someone familiar with Santiago

The staff was amazing. The property was beautiful. The dining options were excellent. I really enjoyed my stay, I'm definitely coming back and recommend it.

Location

Very nice hotel, centrally located.

Great hotel

This is not a five star hotel

Voy todos los meses , excelente te hotel y atención con un restaurante buenísimo, muy recomendable

Beautiful property and room, friendly helpful staff, convenient location for our needs,secure parking was nice to have, comfortable bed, excellent continental breakfast. Had a great dinner there too!

Great place

This hotel is like new - upscale interior - Amazing staff from the management to the desk to cleaning. Booked taxis - talked to us in the dining room & showed a genuine interest in our well being & our stay!