The architecture design is aesthetic, especially like the garden design, harmonic fitting in the HangZhou

This hotel deserves 5+ star. The staff is extremely nice and friendly, the service is extraordinary, and breakfast buffet is excellent. Last but not least, the traditional Chinese architecture and garden design are unparalleled masterpieces!

Love this property. It has a very beautiful garden and lake. Very good and attentive service. Room with nice garden view and good amenities. Extensive room service options is a big plus for my family.

Highly recommended for those who enjoy Chinese traditional garden. Excellent service.

Best hotel in Hangzhou. Great location for west lake touring

One of the best hotels in China! We definitely will return.

Beautiful building and grounds. Amazing service.

Excellent service. I am a regular

This four reason is too expensive compared to the value it provides. The traffic around the hotel is terrible, getting in and out is difficult.

Good services and staffing.

One of the best hotel

Must stay hotel next time

The hotel is awesome! The only thing that we do not like is the jin sha restaurant at the hotel. Before we checked in, I did a lot of research online and this restaurant is supposed to be one of the best places to get local hang zhou cuisine. But we are very disappointed by the quality of the food despite of the fact that it is very expensive.

Accessible to the lakefront, however, quite crowded during the day.

We love the service and property

Nice service, nice location near West Lake, and nice restaurant on site.

Good hotel

Beautiful setting, idealic location.

Very good service and facility The environment is magnificent Very relaxing trip and place to stay

Special stay, service is amazing, great location, great breakfast.