Staff at front desk was helpful in assisting us to get a refund. This was necessary because we were not going to be happy at all to stay for the remaining time of our booking! The room was in very poor condition- missing curtain and shower rings, broken lamp, mold in shower,etc. The general condition of the property was substandard. There was a sewer smell outside of our room and the bed was rock hard. We woke up with sore hips and backs. The breakfast included was a small helping of scrambled eggs, refried beans, jello and pound cake- the same every day. We were booked for a long stay so staff at the front desk had a small fridge delivered to our room, but it was so noisy that we couldn't use it. By day two, my wife had several bug bites all over her feet.
The pool was clean, but freezing and the lounge chairs and tables need replacing.