We had a lovely stay at the Azoris Faial Garden hotel. Fabulous views of Pico island and lovely hotel grounds. Food was very good, plenty of choice at breakfast and all food clearly labelled for allergens. The only thing missing was tea and coffee making facilities in the room.

Staff are wonderful. The facilities are superb..

It is annoying that we have to pay for hair caps to use the pool There were cockroaches in the pool area around the jacuzzi. Otherwise it was very nice.

My room was very comfortable. Breakfast buffet was amazing.

Good room, nice view.

Pools very nice-indoor and outdoor!! Great to have bar and food service by outdoor pool area with wonderful view of the bay and Pico Island!! Embroidered terry robes an outstanding touch too!!! Grounds absolutely amazing! Staff very friendly!!

Everything was good except air conditioner could have wok better

Horta is such a gem of an island—absolutely stunning! We booked this hotel last-minute and lucked out with one of the last two rooms available. Snagging the ocean view was totally worth it—the views were incredible and made for the perfect backdrop to our stay. The location couldn’t have been better! We were able to walk to just about everything, which made exploring so easy and fun. Pro tip: make sure to catch the sunset just down the street by the beach—it’s pure magic. I treated myself to a massage during our stay, and as a massage therapist myself, I can honestly say she was fantastic! Super skilled and totally relaxing. The massage table (and the bed in the room) was on the firmer side, but hey, that’s a small tradeoff for everything else this place offers. Breakfast was super convenient and kept us full for our adventures, and the omelets by the pool bar? Absolutely delicious! We had a little hiccup during our stay, possibly due to a language barrier at first, but once another staff member stepped in, it was handled quickly and kindly—big points for service recovery! Yes, the hotel has a bit of a vintage vibe and the AC wasn’t exactly the best, but honestly, the unbeatable location and easy access to everything (especially the marina—perfect if you’re into fishing!) made it a fantastic choice. All in all, this place made our Horta getaway extra memorable. Would happily stay again!

Very nice view. Pool bar was great. Breakfast was great

The hotel is a lovely property, the pool is fantastic with a beautiful ocean view, and the complimentary breakfast is high quality with many choices. The rooms are a bit dated with quite firm beds, but are otherwise comfortable. The location is excellent with an easy walk to the city center.

Beautiful hotel, friendly staff, great location, stunning views. Would recommend, and will be returning.

Perfect location, we had a nice room with a beautiful view!

Beautiful hotel located in the heart of Faial. Excellent breakfasts to start the day and friendly faces behind the desk willing to help you at any time.

Beautiful view of Horta and the Atlantic. Walking path to harbor area. Breakfast included. Very clean everywhere. Robes provided.

Dated but pleasant and well maintained resort with spa and various buildings. Short walk to the waterfront in Horta.

We had a wonderful room with great views of the mountains, marina and Pico Island. The staff was very helpful and friendly.

Sehr schönes Hotel mit Detail zur Ausstattung und Dekaration. Zimmer sehr geräumig und mit dem nötigen Komfort.

Beautiful place. At the time, it was under some renovation. We enjoyed our time there.

This is a great location and good value for the price Its a bit tired but they are doing some rennovations that will help I would stay there again

Lovely location, beautiful views and easy walk to Horta Marina. Large spacious rooms and nice but chilly swimming pools. Rather dated decor and no vegan options available in the restaurant which was disappointing as the menu advertised some options but when we enquired, only meat and fish available. A kettle in the room would be a massive bonus as €4.20 for 2 tea bags and a pot of hot water was very expensive.