9.2
Exceptional
From 787 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

10.0

Service and Facilites

9.4

Traveller Reviews Serrambi Resort

Number of reviews per page
20
40
Top reviews
Constanza
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

This property has everything we could ask for! We will definitely be back. The rooms and all areas of the hotel are spotless, the food is fresh, the staff are friendly, and it’s perfect for a family vacation, with plenty of activities and spaces for kids. It was our first time here, but certainly not our last. We have nothing negative to mention—well done, Serrambi Resort!
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Ricardo
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Esperava muito mais de um Resort como este. Se você curte piscina de adulto, LOTADA de crianças e bebes com e sem fraldas, com direito a serem trocadas e atiradas nos pes da sua espreguiçadeira, este é o seu Resort. No checkin você assina uma folha com div regras e proibições, mas não existe rigor e nem fiscaliz para uso da piscina adulto, sob a desculpa de “nao serem um htl proibitivo”. Nao tem seg ou g. vidas, q além de prestar a seg e socorro, prestaria a fiscaliz e manut da ordem necessária a qq civilização ou conviv social. Isso que a piscina infantil é enorme e confort até p os pais. Falta sim educ. dos pais, mas p isso serve fiscal para manter a ordem e regras. Crianças na borda chutando bola na piscina de adt c os pais junto e atingindo outra hospedes q queria desfrutar da piscina de adt com sossego. Saiu discussão pois o pai mal educ n aceitou queixas das 2 mulheres atingidas. Sem ter um guarda vidas/seg para coibir e defender hospedes dos sem noção. Piscina de criança, devem ser usadas por estas. Piscina de adulto (pelo menos 10+ anos), deve ser utilizada apenas por estes. Ja vivemos numa geração sem limites, sem educação, respeito e sem bom senso. Se não tiver regras, nem de graça vale. Na folha assinada no checkin diz que n é permit guardar lugar na espreg, mas na pratica, as 07h todas ja estão c toalhas “guardando lugar”. A alimentação é outro ponto negativo. Tem quantid e varied mas n tem qualid. E pior, o hotel é isolado, longe de tudo. Nao valeu o inv
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Anna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Its a great resort! Visited 2 x already with kid!
Jessica
icon-with Partner
with Partner
6.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

We stayed a night at the resort. Our room was part of the unrenovated part of the resort. A superior ocean facing room. It was not clean, with dirty floors, moldy bathrooms and a stiff bed. The windows in the shower and toilet room do not close, so it is impossible to keep the room cold or to keep the bugs out. The gym was in pretty dismal condition also. However, the breakfast, and dinner was very good. The service was also very good at the resort.
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Luis
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

amazing resort with all the amenities. dinner could be improved and they should have a convenience store to sell mineral water in big bottles otherwise you need to survive prichasing their 500ml! very beautiful location.
Sandro
icon-with Partner
with Partner
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Weather was great and the food Amazing!! Beautiful view from any place of the resort! We loved the contact with nature in every corner, from beautiful flowers to magnificent birds!!!
kyung uk
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

The beach is almost private of the hotel, and the naturally occurring pool is right in front of it. It's a hotel where you can enjoy nature so comfortably. The food is delicious, the staff is friendly, and the rooms are newly renovated, clean and convenient.
Pietro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

splendid resort.structure surrounded by nature with access to the natural pools of Serrambi
Thalita
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

.
Bruno
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Perfeito
Felipe
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

If you are looking for a place to relax and enjoy the nature. This is the best place! 👌
Rick
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 256 week(s) ago

Expedia Group verified review

Great, easy going
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 275 week(s) ago

Hotels.com verified review

Pros: great breakfast and dinner buffets, excellent service, private beach, nice amenities. Tons of things to do at the resort so we didn’t have to leave Cons: the resort looks a bit run down, and there were many children while we were there on the weekend. Next time we would go during the week
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 275 week(s) ago

Hotels.com verified review

The resort has a nice pool and gym and it is conveniently located near a private beach. The breakfast and dinner buffets were great. We were there during the weekend so there were a lot of children. We would come back next time during a weekday.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

What a great location on a beautiful quiet beach and the food eas excellent. Highly recommended.
Douglas
icon-with Partner
with Partner
6.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Great beach and services, rooms need improvement and it is family oriented.
AwJ
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

Very well maintained, food was great, great location !!!
Angélica
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

O hotel está em obras e isso prejudica muito a estadia. Barulho de quebra a quebra de 8h as 18h. Férias é para descansar! Fora que os trabalhadores da obra ficam incomodando as hospedes. A piscina é maravilhosa, mas não tem brinquedos infantis na piscina. A praia é boa, mas não tem música e nem deixam a gente colocar música. Pelo preço, o atendimento poderia ser melhor. Faltou toalha no quarto, tive que insistir pela segunda cama no quarto, pois haviam esquecido. Por fim, o que chocou foram os animais. Amamos animais, mas eles cortam penas das araras e dos tucanos para não voarem alto e serem atração do hotel. Tem vários coelhos no hotel, alguns filhotes doentes. Ele ficam desde a area da praia até nos jardins, algumas crianças maltratam, inclusive um apareceu morto na área da praia. Só pegaram o corpo e jogaram no lixo na frente de todo mundo.
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Felipe
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Tudo era muito bom
helcio
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A vista da praia nao era ampla mas era boa O quarto era bem limpo e o cafe uma maravilha e o jantar muito bom Piscinas espetaculares e a praia algo fora do comum As crianças se divirtiam muito pois na maré baixa virava uma lagoa sem nenhuma onda e com muitos peixes ornamentais Nunca vi tanto peixes na praia
Number of reviews per page
20
40