Overall Ratings & Reviews Country Inn & Suites by Radisson, Columbia at Harbison, SC

My room was cleaned and the staff very attentive. The property is in need of a refresher. Peeling wallpaper, old soiled carpet

Honestly, this place needs to be remodeled. The pictures are misleading

Really dated. The room wasn't as bad as I thought it was going to be, as old as the property is it's pretty well cleaned and maintained throughout. All the amenities were closed but honestly I wasn't going to use them anyway so that's fine. Bed was lumpy as you expect in a hotel in this price range, if you sleep on top of the comforter and bring a blanket it really isn't even noticeable. There was a feeling of "there are people staying here that live and work in hotel rooms" but nothing in your face. Couple interactions I have with the staff were pleasant, we had a communication issue about rebooking a new reservation to extend the stay and the gentleman handled it wonderfully. At the end of the day it was my own error and not getting all the details when I did it. The staff was overall above average for any property of any price. This isn't a Marriott courtyard or a Hilton, but it is the cleanest and most quiet place within a mile or two that you can sleep. It's also the only place within that distance which doesn't make you feel like you're going to wake up to an episode of cops. If you're trying to stay in the area look at this hotel before the others within 1-2 miles.

It was fine

After finding stained bedding, dirty windows, walls, curtains, rug, furniture, and a ear piercing fire alarm, that went off every single morning, four days in a row, customer Service took no responsibility and gaslighted myself and the situation. I would’ve been fine knowing that the person in charge felt a little sympathetic. I am a very positive person, but this was just a learning experience and nothing more. I learned I won’t go back there again.

Other than an extremely comfortable bed, everything else rates barely a 1. And before you say “why not move to a different hotel”; it was college graduation weekend and rooms were very scarce and extremely overpriced. The property is filthy, unkempt, things broken everywhere, pool/jacuzzi and fitness center “out of order”, could not get a blanket for the pull out sofa (was told that they did not have an extra blanket anywhere on the property), outside littered with trash and over grown weeds, etc. we used to love this brand, but our view has been changed. Tried to reach the management company (Piney Creek Investments), and could not locate them. They have been removed from BBB.

This place needs a complete make over. The place stinks and the carpet is nasty. The breakfast is a joke. My first and last stay here.

The condition of the property was poor. The inside was run down with nasty carpet in the lobby and on the steps and hallways. The furniture in the room was nicked, scratched and looked very worn. Most of the plugs didn't work. The overhead light in the bathroom didn't work. I was very disappointed in the quality of this property. I have stayed with this brand before, but will probably not consider it in the future due to the condition of this property.

The ac is broken, the tv volume is capped really low. Electrical plug in hanging out of socket. Had a spider crawl onto my bed

Pool closed. Room in need of repair

Phone not working No bathtub plug No access to pool, business office, gym

It was ok.

Indoor pool not working...system down, couldn't check in for about 50 min...no discount or compensation...missing bathroom tile, hair dryer doesn't work...horrible experience!!!

Worse room ever The first room was very dirty it looked like someone had just been in there hanging out a cup was left that had been drank out of the covers was pulled back my teenager came in like darn who been chillin in our room. They moved us but the other two rooms was not any better but I wouldn’t ever stay there again. Wi-Fi didn’t work staff was nice and tried I guess but rooms just to dirty and nasty

Great customer service

If I can leave zeros stars I would. I came there around 1 or 2 am I paid $154.00 for a room. When I got there apparently I had booked the room for the following day. So the staff member said he would just put me in a room and when I wake up just come down and check in with the manager next day. I went to room 317 the room was filthy I opened the door. The covers were messed up as if someone had just got out the bed so I went down stairs and explain this to the employee so he gave me another room. 213 I walked up the stairs he was already in the room he had used his master key to get in without my permission. So I told him no I was not going to stay he told me to cancel through Experian. I called the hotel the next day he said his manager approve me to get my refund I asked to speak with a manager they gave me an email so I emailed her I never received a message back. I called the hotel again he answered the phone the same man from the night before and said why I keep asking questions if I already got the answer I wanted he hung up in my face and I called about 8 more times he hung up every time so I called off of another number they waited to answered and once he answered again I told him that I would be calling the police getting the police involve he proceeded to say what is the police going to do. Experian got in touched with them and now they’re saying they will not refund my room even though I never stayed in the hotel one night

Not bad at all. Nice pool and exercise room. Great coffee. Idk about the breakfast I never ate it. Many different restaurants and shopping centers in the area. Easy check it. Designated smoking areas. Well lighted at night time.Quiet

Guy at front desk was purposefully delaying our check in. Never ran my card but told me it was declined. I spoke to my bank he never ran it.

It was just ok. Front desk ppl were great. 5 star. The hotel itself needs an upgrade. It was old and worn out. We had a few minor issues in the room but nothing to really complain about. It was for 1 night, so we just had our stay and left. If this was a longer trio and we had to stay there longer, this would be a very different review.

The Hotel Was Terrible.The Staff Was Unprofessional.The Room Was Dirty!!! The Shower Was Broken.The Sink Was Broken!!!The TV Channel Selection Was From The Sixties!!! Never Will I Go Back There!!! Called To Speak With Management and Was Given An Email Address!!!