Nguyen T. T. L.

Leisure

9.1

/10

Reviewed 1 day(s) ago

The lawn area, the path down to the beach is beautiful, the sandy beach is long, and there's a saltwater pool for children to swim in. The location is a bit far from the city center, but the scenery is beautiful and the beach is clean. The breakfast menu could be improved with more variety.

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M***Y

9.4

/10

Reviewed 6 week(s) ago

The staff were lovely, but the resort's pool had inflatable floats that had to be rented by the hour. The breakfast buffet was decent and clean.

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N***n

6.2

/10

Reviewed 106 week(s) ago

Lots of mosquitoes, old facilities. Food is very boring. Far from the center. Inconvenient.

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Accommodation's Reply

17 Sep 2024

Dear N***n, Customer care is our top priority at TTC RESORT KE GA. We acknowledge and sincerely apologize for the problems you have experienced. The incident has been immediately discussed with the relevant department to take measures to correct and improve these shortcomings in the future. We look forward to welcoming you back soon so that the Hotel has the opportunity to apologize and serve you better. Thank you very much! Manager Nguyen Minh Phong

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cao v. h.

Staycation

8.5

/10

Reviewed 107 week(s) ago

Friendly and enthusiastic staff. However, the room is a bit old, the shower is broken and not repaired. TTC's food is delicious as always.

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4 people find it helpful

Accommodation's Reply

17 Sep 2024

Dear Cao vh, Customer care is our top priority at TTC RESORT KE GA. We acknowledge and sincerely apologize for the problems you have experienced. The incident has been immediately discussed with the relevant department to take measures to correct and improve these shortcomings in the future. We look forward to welcoming you back soon so that the Hotel has the opportunity to apologize and serve you better. Thank you very much! Manager Nguyen Minh Phong

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Phan H. T.

9.2

/10

Reviewed 113 week(s) ago

Satisfied with TTC, the room is spacious and comfortable.

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2 people find it helpful

Accommodation's Reply

20 Jul 2024

Dear: Phan HT, Thank you for your comments about our TTC RESORT KE GA. We are very happy to know that you had moments of fun and comfort and are satisfied with the services we provide. We greatly appreciate your comments and hope to continue to serve you in the future at TTC RESORT KE GA. Sincerely thank you! Director of TTC Resort Ke Ga Nguyen Minh Phong

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Le Van Chinh

9.1

/10

Reviewed 133 week(s) ago

Dịch vụ tốt, nhân viên quá nhiệt tình, rất tình cảm, view sân vườn đẹp, đồ ăn rất ngon mà giá cả hợp lý. Có nhược điểm chút là vòi tắm hơi cũ. Trải qua 1 kỳ nghỉ rất ổn tại đây.

2 people find it helpful

Accommodation's Reply

07 Mar 2024

Dear :Le VC, Thank you for your comments about our TTC RESORT KE GA. We are very happy to know that you had moments of fun and comfort and are satisfied with the services we provide. We greatly appreciate your comments and hope to continue to serve you in the near future at TTC RESORT KE GA. Sincerely thank you! Director of TTC Resort Ke Ga Nguyen Minh Phong

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Toan H. N.

8.8

/10

Reviewed 134 week(s) ago

Phòng rộng rãi, sạch sẽ! Bãi đậu xe nắng full time 🙂 Món ăn buổi sáng ok. Thanks!

2 people find it helpful

Accommodation's Reply

26 Feb 2024

Dear:Nguyen Huy Toan, Thank you for your comments about our TTC RESORT KE GA. We are very happy to know that you had moments of fun and comfort and are satisfied with the services we provide. We greatly appreciate your comments and hope to continue to serve you in the future at TTC RESORT KE GA. Sincerely thank you! Director of TTC Resort Ke Ga Nguyen Minh Phong

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Nguyen V. T.

6.0

/10

Reviewed 148 week(s) ago

The room is degraded, dirty, too many mosquitoes, the air conditioner remote is broken

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1 people find it helpful

Nguyen T. T.

8.5

/10

Reviewed 157 week(s) ago

The hotel is quiet, suitable for relaxation, staff service attitude is good. Please comment on: 1. The room is a bit old and has some defects: the bathroom door is broken and doesn't close properly so water flows out. The drawers cannot be pulled in and out normally. The hotel uses a solar hot water system. I arrived on a stormy day, so there was no sunshine for hot water to use, causing the whole family to have to take cold showers in cold weather. The hotel should take note to have a plan. backups. 2. Breakfast menu should be changed slightly between consecutive days

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2 people find it helpful

Accommodation's Reply

14 Sep 2023

Customer care is our top priority at TTC RESORT KE GA. We acknowledge and sincerely apologize to you for the problems you have experienced. The incident was immediately discussed with the relevant department to take measures to correct and improve these shortcomings in the future. We look forward to welcoming you back soon in the near future so that the Hotel has the opportunity to apologize and serve you better. Sincerely Thank You Manager Nguyen Minh Phong

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Vo Duc T.

6.0

/10

Reviewed 159 week(s) ago

- Khách sạn nhiều muỗi. - Đồ ăn đơn điệu. - Cà phê không ngon. - Hồ bơi chỗ Villa nhiều rác. (103) - Hồ bơi lớn bẩn, bồn sục bị hư.

1 people find it helpful

Accommodation's Reply

29 Aug 2023

Dear Guest, Thank you very much for taking the time to share your experience at TTC RESORT KE GA. Customer care is our top priority at TTC RESORT KE GA. We acknowledge and apologize for mosquitos in the room, garbage in the pool area, and food and drinks that are not to your taste. The above errors have been discussed with relevant personnel and strictly handled. Furthermore, we have taken measures to overcome the same shortcomings as above in the future. We hope you accept our apology and we hope to welcome you back in the near future so that the Resort has the opportunity to serve you better. Sincerely Thank you Manager Nguyen Minh Phong

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Nguyen T.

6.3

/10

Reviewed 163 week(s) ago

The room has a lot of mosquitoes that can't sleep at night because the mosquitoes keep buzzing in the ears

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3 people find it helpful

Accommodation's Reply

10 Aug 2023

Thank you very much for taking the time to rate our services and share your experience at TTC RESORT KE GA. Unfortunately, the service at the Resort did not meet your expectations. We are very sorry about the problem of many mosquitoes, affecting your sleep. The incident was immediately discussed with the relevant departments to handle and take remedial measures to avoid repeats in the future. We hope we will have the opportunity to welcome you back in the near future so that the Resort can once again apologize and serve you better. Sincerely Thank you Manager Nguyen Minh Phong

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Nguyen T. T. T.

8.5

/10

Reviewed 170 week(s) ago

Spacious room. The interior is not new but usable, the bathroom is as wide as a shower, and it is left behind. Normal breakfast. The staff is friendly and helpful.

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1 people find it helpful

Accommodation's Reply

21 Jun 2023

Thank you for taking the time to rate our services and share your experience at TTC RESORT KE GA. We acknowledge your satisfaction with the service quality of the staff at the Resort. However, we are also very sorry about the toilet incident. The incident was immediately discussed with the relevant departments to handle and take remedial measures to avoid repeats in the future. We hope to welcome you back in the near future so that the Resort has the opportunity to serve you better. Sincerely Thank you Manager Nguyen Minh Phong

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Nguyen T. T. H.

8.5

/10

Reviewed 175 week(s) ago

The villas are very private, suitable for families to relax. However, the villa is located across the street, not close to the sea. Normal breakfast buffet, the food is not very diverse.

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Accommodation's Reply

15 May 2023

Thank you for taking the time to share your experience at TTC Resort Ke Ga. We are really happy for your satisfaction with the villa, the equipment at the hotel as well as the convenient geographical location of the hotel. However, we are also very sorry about the breakfast buffet and the lack of variety on the menu. The incident was immediately shared with the relevant department to take measures to correct and improve these shortcomings in the future. We hope to welcome you back in the near future so that the hotel has the opportunity to serve you better. Sincerely Thank you Manager Nguyen Minh Phong

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Hue Le

8.5

/10

Reviewed 189 week(s) ago

Gia đình tôi có kỳ nghỉ tết Quý Mão tại TTC Kê Gà.Phòng bungalow hướng vườn nhìn ra khu vườn, hồ cá đẹp, còn nhìn thấy 1 phần biển rất thích. Mùng 3, mùng 4 tết năm nay biển động và gió lớn nên không tắm biển được hơi tiếc. Ăn sáng bình thường. Có dịp sẽ trở lại.

1 people find it helpful

Accommodation's Reply

05 Feb 2023

We would like to thank you for taking the time to rate our services and share your experience at TTC RESORT KE GA. We are extremely grateful to you for your support of the Resort and acknowledge your satisfaction with the service quality of the staff at the Resort. Your compliments have been shared with the resort's staff We hope to welcome you back soon so that the Resort has the opportunity to serve you better. Sincerely Thank you Manager Nguyen Manh Cuong

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Hong T. B. T.

6.0

/10

Reviewed 218 week(s) ago

Phòng cũ, cần cải tạo lại, nhà vệ sinh cũ kĩ, ăn sáng đông nhưng lại ít món. Đi cách đây 5 năm thấy không sửa san gì lại hết, nếu không cải tạo sẽ không quay lai đây

2 people find it helpful

ÁÁ

Ái Ái

9.7

/10

Reviewed 230 week(s) ago

The resort is beautiful, but perhaps due to this season, there are not many people. I'm a bit scared of ghosts alone at night. But that's okay, because the service of the staff makes up for it 🥰. Friendly and lovely

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3 people find it helpful

Accommodation's Reply

27 Apr 2022

Thank you for taking the time to rate our services and share your experience at TTC RESORT KE GA. We appreciate your satisfaction with the natural landscape and the friendliness of the staff. However, due to the period when the guests are a bit empty, it scares the customers. We hope to welcome you back in the near future so that the Resort has the opportunity to serve you better. Sincerely Thank you Manager Nguyen Manh Cuong

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Tinh V.

8.5

/10

Reviewed 235 week(s) ago

Không gian quang cảnh đẹp, phòng rộng rãi tiện nghi thoải mái

5 people find it helpful

Truong M. T.

5.4

/10

Reviewed 244 week(s) ago

Room is not clean. Toilet stuffy. Can't use it. The surroundings were desolate - no one to take care of. I can't call, when I need to call the front desk. Such a 4-star standard is too disappointing.

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2 people find it helpful

NGUYEN N. A. T.

5.2

/10

Reviewed 289 week(s) ago

Not worthy of the 4-star standard

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1 people find it helpful

Vu Tien Q.

9.1

/10

Reviewed 298 week(s) ago

The hotel is clean, peaceful, fully equipped, very good service. My family had a great day off, 02 babies like the beach and swimming pool the most.

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1 people find it helpful

Accommodation's Reply

21 Jan 2021

Dear Tien, We would like to thank our families sincerely for choosing TTC Resort Ke Ga for our family experiences, and did not hesitate to spend valuable time sharing these experiences with the resort. . We are very honored to receive such compliments. Once again, we thank the family very much. We hope that in the near future, the resort will have the opportunity to welcome our family back. Best regards, Management Board of TTC Resort Ke Ga

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