This is an awesome place, friendly service, minutes from downtown.

This property was a true Portuguese Experience. The owners are so amazing!!! The rooms are not upgraded but it was fine for us. We loved it and would go back! Great location and close to so many restaurants and walk anywhere. I would highly recommend this property.

After a late email regarding checkin time, check the small print, i finally checked into room number 11, this took me back 40 years as it was so old fashioned with sheets on the bed, mis matched carpets, a 40 year old tv, power point beside the bed coming away from the wall. The toilet has to be one of the most disgusting i have had as part of my accommodation, so small, the toilet bowl all marked, didnt have a shower on last morning as i couldnt face it. On the plus side i had breakfast on the first morning and for 4 euros i found this to be a good price for what was on offer. I have read a lot of the comments on this accommodation and i find it really strange where the 10/10 comes from, surely a 2/10 is fair. The above might also explain why there is no discription of the facilities offered in the rooms.

We have just returned from a short break to Madeira and had a lovely stay. John the owner is a lovely gentleman and his son Alberto made us very welcome. The hotel is very central and only a five minute walk to the cable car, buses and restaurants. Although the hotel is dated decor wise it is spotlessly clean. We had the breakfast and the Madeira breakfast rolls are delicious, the breakfast is great value. We will return to this hotel. Thanks John and your family for a lovely trip!

Absolutely the most caring and friendly family run hotel. Minutes walk to central Funchal area. Such a lovely welcome from Humberto to this homely traditional hotel, was even shown and given a choice of rooms. My room with a balcony had the most beautiful views, with en suite bathroom, where, may I say, the cleanliness is superb, from pure white towels, bedding etc.(I walked on my room carpets with white socks where the soles were spotless when I removed them!) We met John, Humberto's dad at breakfast, again with such a warm and friendly welcome to take our order for breakfast, which was unbelievably good at an exceptionally low price. Fabulous coffee and Portuguese rolls etc :) How lovely on the last day of our holiday too. We were leaving at 4.30am and both John and Alberto were there to say goodbye. Can't wait to return.

Clean and comfortable room close to everything. The owners and staff were gracious and welcoming.

The host and his father made the stay more personal, welcoming and inviting. They took a personal interest in their guests. They added greatly to my stay. My room was clean and serviced daily. The area was conveniently located for tourist services and needs- food, supermarket, sights, airport bus, etc. Any limitations connected to the room related to this being an older building- smaller room, smaller bathroom, limited electrical plug-ins, no elevator- and could be expected in a character building such as this. The biggest limitation for the area was its proximity to a road- carrying a moderate amount of traffic and pedestrians- which had no sidewalks or shoulder. Stepping out of the unit meant stepping directly onto the road. For an older person- such as me- it was the least enjoyable part of my day getting to/from the accommodation. Obviously this was outside of the managements control.

Very welcoming hosts and it felt very homely. Well positioned in the old town. Nice breakfast.

Umberto, Jon and his wife are very attentive, helpful and friendly, often going out of their way to help. Beautiful historic building is kept spotlessly clean and comfortable.

Close to Old town with corner shops, restaurants and tour booking office. Walkable from major bus routes. Breakfast is decent, continental with option of cheese and ham or scrambled egg. Accommodation is in the original house or another building across the road. No aircon or central heating but we didn't miss that during the shoulder season.

I stayed for six nights - an older, solo traveler. I was greeted warmly by the owners, and I found all the staff members I had contact with to be friendly, helpful, and informative. I also found the other guests to be cheerful and interesting, no doubt an outgrowth of Pensao Mirasol's atmosphere, when we interacted in the dining area. I'll stay there again the next time I'm in Funchal.

The owners/managers are very friendly and helpful. The location is excellent. The place needs a bit of refurbishment, the beds are not super comfy and in general it looks a bit tired. We were not spending any time in the room as we were hiking and joining other activities, so it was fine for us. I would not stay for more than a couple of days.

Hotel had character and the staff were very helpful in accommodating our needs. However, there was traffic noise due to the narrow streets and corner location. Generally, the hotel was good value for money and I can recommend it to travellers on a limited budget. The location in the old town is excellent and close to many facilities.

Enjoyed & will stay again.Hotel does not have swimming pool or bar which suited me.

This a very decent place for the price. The bed is hard and the bathroom tight.Can be noisy. But for the price ,I will go back .

Lovely welcome and breakfast. The rooms are clean and excellent value for the money. We would stay there again, Umberto is a great host who looks after his guests

We arrived at the Mirassol, and then were then taken to another sub standard hotel in town which was nothing like the accommodation we had thought we were getting. When we confronted the management the next day we were fed a slush of nonsensical excuses, instead of an apology for this hash up.We enjoyed our stay in Madeira, but that was not due to the Mirasol hotel.

Mr Horta is a star, very friendly, very helpful. The location was also superb in the old part of town: we could walk to everywhere we wanted to go in just a few minutes (old town, shops, teleferico, cathedral, beach, swimming pool, pick up point for levada walks). Others have mentioned it's located up a hill, which it is, but it's a very small hill. I wouldn't have thought it worth mentioning. We did ask to move rooms after a couple of nights because we were near a noisy neighbour's dog, which they did for us and that was a great improvement. There were roadworks outside for the duration, which meant we had no traffic. I don't know how noisy the road would be normally. I'd go back, definitely: the room was all we needed, the family were lovely, and the breakfast was pretty substantial too if you wanted it.

Struttura molto accogliente e pratica

The owner is very kind. The location is near bar area, shopping mall and public transport.