WiFi was horrible. People were nice. No assistance with luggage with small areas especially small and narrow stairs
Laura
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Beautiful view. Beautiful property. There's a nightclub next to it, music is loud and plays after 12am. Will keep you up if you can not sleep with noise. Walls in the rooms are thin you can hear what’s going on in the next room.
Dora
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Amazingly clean and friendly!
Debra
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent location, beautiful courtyard, charming property. Definitely recommend. Wish plumbing was better, nothing terribly inconvenient, just know that you can't flush any paper.
Jessica
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very nice central location, easy access to walking to Antugua sites and most important locations. The staff was very pleasant and helpful, clean, no bugs, I absolutely loved my stay and will stay again.
There is a club next door which gets loud on the weekend but it never bothered me. It may bother some people. The hotel tried hard to make people as comfortable as possible.i can't what to return. The pool was cleaned daily I believe. Has coffee and tea from 7am-10pm
The safe is in a small end table. I would prefer an actual safe but it isn't a deal breaker at all. I never lost anything and staff was very respectful of the do not enter the room sign.
I give it 10 stars to be honest.
Thank you so much for making my trip so pleasant.
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Mauricio
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Nice, clean and friendly staff
Max
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Staff is amicable and easy to work with
Elvira
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Nice hotel
Max
Business and Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great location and great staff who make the place feel comfortable and amicable
Jane
with Friends
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Lovely! Thanks for everything!
Manuel
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Hotel feels like we are at home , and really close to everything there is to do in Antigua
Alma
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The Hotel is great. Parking is 3 blocks away other than that. Location is perfect!
Vera Odette
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Evening receptionist is not very helpful. Didn’t provide WiFi info or stated where in the room to locate information. Not very informative or welcoming.
Michael
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Very convenient and helpful hotel
ruben
Friends and Family
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Awesome hotel, definitely recommend it.
Edwin
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
They have a pool,
Caroline
Business and Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Great location. Very nice traditional Guatemalan style rooms and lovely courtyard. A comfortable place for a short term stay.
Diane
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
It’s next door to a very noisy bar, and while the staff provides earplugs, it’s still a lot
Alexander
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Great looking property. Close to shopping, food, central park.
Staff was very helpful.
Only issue I found was internet access only available in open areas due to extremely thick walls.
Argimiro
Friends and Family
4.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
This hotel is not a Luxury property, room, towels are in very bad shape, not really clean and it is 2stars hotel
After several complaints, the manager moved us to another property “Las Camellias Inn”; very nice, clean Thanks for the change