Overall Ratings & Reviews Hotel Misión Express Mérida Alta Brisa

Check-in was awful, way too many detailed questions. Never been asked so much. Very frustrating.

Price was good, nice continental breakfast, clean rooms

Liked that it was a cheap Uber ride to medical and shopping. Staff was excellent. Didn't like that they didn't supply wash cloths to just wash your face. I get why they don't as people steal them but it would be nice to have them.

The check in was terrible, you have to scan a QR code and do everything yourself, but you can only do it once you reach the counter, meanwhile, you watch all sorts people mostly struggling with it because there are lots of spaces to fill. I did everything while trying to keep a 2yo from running away and carrying 3 pieces of luggage without help from the staff. I finally arrived to the room only to find out that they made a mistake and sent me to the wrong type of room and had to go back down and wait in line to fix the problem.

Very good stay, we checked in late and the front desk was very helpful

Affordable, safe, and very clean.. night staff has a poor attitude, for every question blames the customer

Breakfast with the room is always a plus for me. And the buffet breakfast was very good. Rooms were in very good order as well.

Great place to stay!

It OK.

Very small rooms

A.C working, but take hours to have the room cool. Neen to re! -enter internet passwords every time leaving and returning to room .

Check in staff was rude

It is convenient to go shopping.

Mejorar el mantenimiento de los cuartos. Los están descuidando. Poca empatía del personal de recepción.

The breakfast is very good.

Excellent customer service

All great! except for one thing. Walls are paper thin and I was able to eavesdrop all the business plan of our next door neighbor during a very obvious) conference call she was having.

Great place

Had eye surgery at Altavisión oftalmología especializada - the hotel was only a 7 minute walk away as well as being close to the Plaza Altabrista shopping Mall. Only problem - could not find the restaurant or breakfast that are listed under "Hotel Amenities"

The breakfast was great. We expected continental but got a full breakfast.